Review Time
Had to wait an hour at the airport. No-one could tell us when the coach would depart so we were unable to spend the time in a cafe. The journey took well over two hours despite us being told that it would only take one hour 10 minutes. The return journey was quicker but we arrived at the airport far too early and had to wait a long time for check-in to open. We asked for a later departure from the hotel but were told that it was not possible.
Had to wait an hour at the airport. No-one could tell us when the coach would depart so we were unable to spend the time in a cafe. The journey took well over two hours despite us being told that it would only take one hour 10 minutes. The return journey was quicker but we arrived at the airport far too early and had to wait a long time for check-in to open. We asked for a later departure from the hotel but were told that it was not possible.
I'm writing this review on behalf of my friend who i made the booking for. She said the driver was lovely and very helpful, however the trip took approximately 2.5hrs because a number of guests either weren't ready or hadn't turned up for their collection. The coach arrived 10mins early for my friend, but as instructed, we arrived 10mins before the due time so that was fine. What isn't acceptable is people making the coach wait and then not even apologising to the driver or other passengers for delaying their journey, this is just rude. Drivers should leave if guests do not turn up on time so that no one else is impacted. The coach itself was clean, spacious and comfortable.
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