shuttledirect.com

4.1
4.1 Based on 200 reviews

...

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Average Rating

4.1

/
5

200 Reviews

5 Star
66%
4 Star
11%
3 Star
5%
2 Star
2%
1 Star
16%

Filtered Reviews

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Review Time

Bente NYBERGET
Vacation

Too much waiting

2
Date of experience: Jan 09, 2026
Christel De Vos
As always everything was arranged very…

As always everything was arranged very well.

5
Date of experience: Jan 08, 2026
Allen Dunne
On time great service

5
Date of experience: Jan 06, 2026
Alison B
No show

Unfortunately, although pre-paid our return pick up car did not arrive to take us from the hotel to the airport. We waited half an hour for a car that did not arrive. The hotel called the company who said they had my details but no car was arriving. We were panicking a bit by now as we had a plane to catch! Had no choice but to book and pay for a taxi. I will be chasing for a refund and the cost of the replacement taxi. This is totally unacceptable for a service that needs to be reliable for the customer

1
Date of experience: Jan 06, 2026
Anne Reid
Excellent service

Excellent service. Friendly drivers. Pick up time on time. I always use this companyn

5
Date of experience: Jan 04, 2026
PATRICK HAYDEN
Never turned up for my return pick up…

Never turned up for my return pick up to the airport. No communication i waited 30 mins at pick up point and no show . Had to get a taxi to the airport as I had to make my own way costing 80 euro . Really bad service and disappointing being left stranded .

1
Date of experience: Jan 04, 2026
customer
Failed Service

Requesting a refund; we were never picked up. Called no one picked up the phone. I reconfirmed my pick-up three days before to no avail; no response. Had to pay $30.00 USD for a taxi ride to the airport.

1
Date of experience: Jan 04, 2026
Birgit
Good service

Good service, we was very satisfied

5
Date of experience: Jan 03, 2026
Customer
On time both to and from Benidorm

On time both to and from Benidorm, comfortable transfer too

5
Date of experience: Dec 30, 2025
Anita Woodward
Courteous, professional driver

Driver was courteous, friendly and patient whilst I was waiting for my luggage from be plane. It was a late pick up abs he ensured I was transported to my accommodation safely .

5
Date of experience: Dec 28, 2025

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