Review Time
The first time I ordered tires went smoothly. The second time I got 3 correct tires & the 4th one was something all together different than the other 3. This last time I ordered 2tires & only1 showed up. I'm patiently waiting on my 2nd tire. I'm about to find someplace else to get my tires.
A man like Brandon saves the day..if I may say, he certainly and truly exemplifies what a true..‘customer service’ is all about! Great job!! And thank you Simple Tire for Brandon!! If anyone needs tires for your vehicle..please don’t hesitate to call Brandon!!
My first experience with the service was through a retailer on December 9, 2025. I only discovered the error when I checked my vehicle and found that instead of the correct tires being installed, I received a different model. I initially thought it was just an issue with the retailer and tried to order the correct tires directly from the service for delivery in mid-January 2026. While I was away for work, my wife sent me pictures showing that the wrong tires had arrived again. I reached out to their support team and was very dissatisfied with their response. They claimed the tires were nearly identical, which frustrated me greatly. The differences between the tires are significant, with only the name being somewhat similar. The company does not ensure that the correct tires will be sent to me. This has been a very frustrating experience, and I will not be returning as a customer. This is the second time this has occurred with this vendor, and no additional measures have been taken to guarantee the right product. The time I’ve spent trying to resolve this issue far exceeds the value of the tires. I will be filing a complaint with the appropriate authorities.
It's amusing that the company replied to my negative review with this... If you want to discuss your feedback further, please reach out? I already expressed my dissatisfaction in my review to caution others against ordering from you. So why would I waste more time calling to tell you directly that I consider your service a waste of time, especially after nearly a week passed before I was informed that the items I ordered weren't even available? SMH
The dates of manufacture are inconsistent. I received a tire that was 18 months old, while the other three are fine (2025). Given that tires can deteriorate over time, I expect to receive the full lifespan, not be shortchanged by a year and a half.
The platform is extremely easy to navigate. I ordered two sets of tires for my vehicle without any issues, and the delivery was punctual to the shipping facility. I would suggest this site to anyone looking to purchase tires quickly and effortlessly. Keep up the excellent work.
a good business niche.....free shipping.....i did have a question as i was shopping on sunday, but couldn't call in during business hours. it had to do w/ a price discrepency what was shown as the cost and then the actual cost which was different once item was placed in cart.
Worst customer service ever DO NOT EVER BUY TIRES FROM HERE! We bought 4 Fury tires from here we reached out to let them know and for the to start a warranty with fury this has been going on for months now we have reached out to fury an simple tire several times. They asked for specific pictures showing the full tire and estimates etc from a shop.. Simple tire finally “stated they reached out to fury” but when we contacted fury there were no claims in our names they lied so after getting fury to reach out to the them they all of a sudden have a claim, after months they finally respond saying pictures were not sufficient so instead of reaching out and getting the correct pictures they should have asked for in the beginning I am disregarded and have a vehicle I can not drive due to them not standing behind their work with all 4 tires belts separating from them on a truck that is NOT a daily driver almost new tires thy look. Of all things they ironically don’t carry those specific tires anymore, wonder why..
PURCHASED FOUR TIRE FROM SIMPLE TIRE THREE TIRE CAN NOT BE BLANCE TRY AT DEALER ROAD FORCE BALANCE THE CHANGE WAS VERY LITTLE I HAVE REVIEW THE SIMPLE TIRE REVIEWERS LIST AND SPOTTED A REVIEW THAT SHARE MY FRUSTRATION FROM JEREMY SMITH ON 10/20/2025 I AM A AUTO MECHANIC OWNER OF A SMALL AUTO REPAIR SHOP I WOULD HAVE PURCHASE ANOTHER SET OF TIRES FOR MY TRUCK AND SENT THESE TIRE BACKTHAT WOULD HAVE BEEN THE SIMPLES WAY TO HANDLE THIS COMPLAINT BUT THIS OPTION WAS NEVER OFFERED SIMPLE TIRE NEEDS TO THINK ABOUT THE CONSUMER COST AND INCONVENIENCE TIRE OF ALL COST ASSOCIATED WITH ON LINE TIRE PURCHASE WARRANTY CHECKLIST TO PROOVE SOMETHING IS DEFECTIVE WITH YOUR TIRES CAN BE COSTLY BUYER BE WERE
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