simplyhomeuk.com

4.5
4.5 Based on 188 reviews

Exclusive Affordable Furniture & Accessories For Your Home...

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Average Rating

4.5

/
5

188 Reviews

5 Star
81%
4 Star
6%
3 Star
1%
2 Star
3%
1 Star
9%

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Georgia W.
First experience with this company

First experience with this company, placed an order towards the end of April. Was given a delivery date, as this appointment got closer the date got pushed back and I recieved a second delivery date, Then as this got closer, I received a message to say there had been issues with the production of the mirror and it would again be pushed back slightly but would be worth the wait... bearing in mind there is no way to contact simply home other than email we decided to wait. Delivery day finally came 29/06/23 (2 months after the order was placed) , started unwrapping the mirror only to find black marks all underneath the glass. Only unwrapped half the mirror before deciding we would send it back. Sent a quick email to simply home asking for collection and a refund, they replied almost immediately asking if we would like to keep it and have a partial refund, or they could send a replacement? We obviously did not want this, and again asked if they could arrange collection and send a refund. We have had every email ignored since. They won't collect, and won't refund.I wouldn't recommend this company to anyone.Edited on 22nd September 2023, The company finally collected the mirror 8 weeks after delivery, I was told a refund would be given. 2 weeks after collection I had to email in as no refund had been received at that point I was sent a refund receipt this was the 7th September, despite having received the refund receipt no money has been returned to my account, they have had my money now for almost 5 months, if I email in enquiring about the refund I just get a silly response telling me to wait a reasonable amount of time for the refund, reasonable, I think 5 months of them keeping my money is not reasonable at all.

1
Date of experience: Apr 30, 2023
Noel
Amazing service

This company is amazing they have the most awesome and spectacular items.They are so understandable and very good communications The workers are so polite and lovely and place your items where you want them to go Definitely purchase from here again and others should to recommend to everyone

5
Date of experience: Apr 25, 2023
Josie Sanders
Beautiful Bedroom Furniture

Good communication from this company regarding delivery of my bedroom furniture, I ordered two chest of drawers and a dressing table, all delivered on time and perfect! The furniture is delivered assembled, just had to put crystal handles on, glad to say Craig & Mark carried up this heavy load and put furniture where i wanted in my room, great guys! I am absolutley delighted with it all, thank you so much!

5
Date of experience: Apr 22, 2023
Louise C.
Absolutely beautiful glass drawers they…

Absolutely beautiful glass drawers they look beautiful and in perfect condition from transportation delivery driver was spot on time kept me updated the whole day I would highly recommend this company

5
Date of experience: Apr 21, 2023
I love my new furniture it making my…

I love my new furniture it making my room looks so glamorous and will be back to get some more and the delivery team excellent polite and helpful I am a happy customer

5
Date of experience: Apr 21, 2023
Homer Cooper
Great product and delivery

Connor and Mason were really lovely and professional, called me about an hour before delivery to let me know what time they'd get to my house. Unpacked the item to make sure it wasn't damaged as well before they left. No complaints, thank you very much :)

5
Date of experience: Apr 21, 2023
tehdrex45
Beautiful Marble Table

Easy ordering quick delivery and lovely marble table looks fabulous! when it arrived 👍 delivery staff very polite and helpful too!

5
Date of experience: Apr 20, 2023
Claire Lewis
Haven’t unwrapped my delivery yet as…

Only just this minute been delivered so excited to unwrap it though but delivery was super fast and connor and the other delivery driver were so lovely professional polite and helpful thank you so much will defo buy again from you guys highly recommend

5
Date of experience: Apr 20, 2023
Miriam Coleman
Brilliant team of Connor and Mason

Brilliant team of Connor and Mason. They deliver the item on time and I received phone call from them 30 minutes before arrival. The gorgeous dressing table was repacked and checked. The item is in immaculate condition for a very handsome price. I cannot be happier with the delivery and the item. Thank you :) a++++ service and item.

5
Date of experience: Apr 20, 2023
garridojonathan65
Dressing table

Both Connor and Mason delivered my dressing table such nice lads and even carried it up my first flight of stairs which saved me a massive job great delivery service

5
Date of experience: Apr 20, 2023

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