smallpdf.com

4.1
4.1 Based on 800 reviews

Smallpdf - the platform that makes it super easy to convert and edit all your PDF files. Solving all your PDF problems in one place - and yes, free....

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Average Rating

4.1

/
5

800 Reviews

5 Star
74%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
20%

Filtered Reviews

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Review Time

Bruno Wilson
Useful software

Useful software. If you contact to service center to ask something, you can receive quick reply with friendly.

5
Date of experience: Aug 29, 2024
Claribel Rogers
I needed a invoice that I couldn't…

I needed a invoice that I couldn't locate on my account and the Smallpdf team were very helpful in locating what was needed in a fast and efficient manner.

5
Date of experience: Aug 27, 2024
Rufus Taylor
Customer Service

I recently needed to cancel a subscription with Smallpdf. I was amazed at how quickly and efficiently the support staff made it happen. Kudos.

5
Date of experience: Aug 26, 2024
bySartex59
The support team was very efficient and…

The support team was very efficient and enthusiastic, and quickly helped me resolve my account refund issue. I am very grateful for their assistance. The website's functions are also very user-friendly, and I recommend everyone to use it

5
Date of experience: Aug 26, 2024
Lyle
I wanted to cancel my subscription due…

I wanted to cancel my subscription due to lack of use. The customer service agent who handled my request was prompt and courteous.

5
Date of experience: Aug 25, 2024
ToxicCheese63
Helpful and knowledgeable staff that…

Helpful and knowledgeable staff that helped me finally cancel as I don't need their services anymore

4
Date of experience: Aug 24, 2024
HellKey_
Excellent customer service

I have had nothing but excellent response and help from the customer service. They were very quick and resolved my issue with no fuss

5
Date of experience: Aug 24, 2024
Karli Rogers
I accidentally started a subscription (…

I accidentally started a subscription ( cancelled in the same minute when I realised) and was charged 90€. I contacted the customer service team explaining the situation, however they were not helpful and did not want to support me. The last email was even ignored.

1
Date of experience: Aug 23, 2024
Harold Clark
Shannen was Excellent

Shannen was cheerful, fast, and effective. She answered all my questions quickly and professionally and resolved my issue immediately. She was outstanding.

5
Date of experience: Aug 23, 2024
Elijah L.
Charged my card after cancellation

Charged my card after cancellation, and when I caught them they refused to allow me to cancel going forwards.My only option was to cancel my bank card.

1
Date of experience: Aug 23, 2024

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Business Details

  • Smallpdf - the platform that makes it super easy to convert and edit all your PDF files. Solving all your PDF problems in one place - and yes, free.

  • email info@smallpdf.com
  • language https://smallpdf.com

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