Review Time
I previously loved this service, but my latest experience was disappointing. They claim quick results, but my recent sample took 9 days and was deemed unreadable due to heat damage. Customer service was unhelpful and rude. If you want results, be prepared to pay extra for faster service. I recommend saving your money instead.
I paid $159 for the fasttrak kit. I sent it out same day as collecting my sample - 10 days later. Nothing. I’ve contacted the business 5 + times and have received no message back over 6 business days. Horrible customer service. Wait for the NIPT. I’ve read that they consider the sample viable for 30 days - this is not possible.
Would give 0 stars if I could! Gender was wrong and I made sure there was no cross contamination. Customer service is absolutely appalling in regards to refunds even tho they have a refund policy. Just a load of crap if I’m honest. Money grabbers!
I activated and paid the lab fee same day I took the test. Got an email saying my lab fee wasn’t paid. It was taken out of my bank account and processed next day. Got an email saying my sample arrived at the lab but needed to pay my lab fee. So I pay another one as I only took this test to do a gender reveal with my also pregnant friend. Figured I’d deal with the refund later. That was Friday. Saturday rolls around my friend gets her results we wait till 2pm I got nothing so I tell her to open hers without me. I’ve emailed 4 times since Friday. It’s now Tuesday I haven’t gotten an email back, refund or my results. I’m absolutely furious with the wasted money for this test and the lack of communication. It shouldn’t take this long to get back to customers.
Not accurate at 6 weeks but accurate at 9. Two different results received. I would say that most studies (proper peer reviewed ones!) find that sex determination is fully reliable from 7 weeks- I imagine lots of women will be able to get an answer at 6 weeks too but there will always be some with low fetal fractions etc which means less fetal DNA, which could mean a Y chromosome is missed. Vanishing twin could also cause the result to be wrong. Also its done off LMP but if your ovulation is late then you would be too early if you tried at 6 weeks. I would also advise clinical vein draw as there is much less opportunity to contaminate a sample. Try FGIH or alphabiolabs if in the UK - they take vein draws and are incredibly accurate :)
Paid for sneak peek through a baby scanning company that does sneak peek on there behalf (£129) I was told 5-10 working days I would get my results 2 weeks later still no results the company who took my bloods have chased it up just to be ignored by sneak peek! Absolute disgrace of a company messing people about with something that means so much to people! Avoid this company at all costs they can not be trusted I don’t want other people to get excited to be let down the way I have I’m gutted!
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At 7 weeks into pregnancy, SneakPeek's Early Gender DNA Test lets you accurately determine the sex of your baby with results as soon as 72 hours. See How!
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