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soufeel.co.uk

soufeel.co.uk

4
4 Based on 121 reviews

...

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Average Rating

4

/
5

121 Reviews

5 Star
72%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
24%
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Review Time

Thomasina Coleman
Exceptional customer service

The representative in support is fantastic. Always quick to respond and resolves any issues efficiently.

5
Date of experience: Nov 28, 2025
Palmer
Wonderful customer interaction

The support was outstanding.

5
Date of experience: Nov 28, 2025
Jacqui Coleman
Excellent support from the team.

I ordered two musical frames and a machine. I encountered an issue with the machine, but the representative resolved it swiftly and efficiently. I'm very happy with my purchases and will definitely buy more items in the future. Just a heads-up while ordering: production may take longer than expected, but it's worth the wait.

5
Date of experience: Nov 28, 2025
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Regret not checking reviews first…

I wish I had checked the reviews prior to ordering. I paid extra for expedited delivery, but it’s been eight business days since I placed the order, rendering the gift now useless.

1
Date of experience: Nov 27, 2025
lethibault1312
Incredibly supportive representative!

The representative was extremely helpful and ensured the product met my expectations. I also received a call directing me to an email for clarification. Very impressed.

5
Date of experience: Nov 26, 2025
Asdi8
Music picture & wedding song

I ordered a music picture and tracked it from production to delivery in the UK. Delivery took a couple of weeks, which is expected given the origin. My wife loves it (it features our wedding photo and song). I would highly recommend it!

5
Date of experience: Nov 26, 2025
Courtney Reed
Adore this mini jukebox I ordered!

I love this mini jukebox I ordered, and the support team was excellent in answering my questions and resolving my concerns.

5
Date of experience: Nov 26, 2025
AM
Absolutely adorable

Absolutely adorable.

5
Date of experience: Nov 25, 2025
Kate Roberts
Don't order

I made an order on the 8/ 11/25 still haven't received order and it was for a birthday present. Took money from bank. No update on order either just a tracking thing that keeps saying hongkong and you can't even speak to a human, I feel robbed

1
Date of experience: Nov 24, 2025
Jay Halpo
My personalised charms were amazing and…

My personalised charms were amazing and arrived pretty quick an staff were lovely an concerning that i received my order getting in contact with me when ther was a mistake with delivery company stating my order had not bein deliverd even though it had

5
Date of experience: Nov 21, 2025
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