southdownsinsurance.co.uk

4.4
4.4 Based on 680 reviews

Southdowns Insurance services Ltd is a General Insurance Intermediary located in West Sussex. We are licensed and regulated by the Financial Conduct Authority. Our authorisation allows us to arrange and assist in the administration of non-investment insur...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.4

/
5

680 Reviews

5 Star
79%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
12%

Filtered Reviews

Filter Reviews

Review Time

People are better than computers!

I had received a renewal invite which was around 50% higher than last year's premium.Did a little research online to see what the competition was offering, but decided to try Southdown's customer services number - what a refreshing change.Whilst the usual legal jargon needs to be trotted out, it was done in a pleasant and helpful way (thank you very much to Chloe - she was excellent).Not only that, by updating some other details, I ended up with the same policy but for slightly less than last year's premium.I have used this company for a few years now and even if I had just accepted the higher renewal quote this year, it would still have been cheaper than the competition.To have a decent set of people dealing with customer service is always a bonus, and shows that computers have a long way to go before they take over!

5
Date of experience: Nov 18, 2023
Paul Peeters
Easy navigation

5
Date of experience: Nov 17, 2023
Kenneth
Value for money

Value for money, although price has increased due to a few existing conditions

5
Date of experience: Nov 16, 2023
Elle Brown
easy to access

easy to access, great price

5
Date of experience: Nov 15, 2023
Marigold Wilson
Straight forward

Straight forward, responsive, focused, gave me what I needed really quickly.

5
Date of experience: Nov 15, 2023
Laurent Lambert
Excellent service

Excellent service. Easy quote on line. Recommended.

5
Date of experience: Nov 15, 2023
Carlton
Southdowns travel insurance covered our medical needs

Southdowns insurance was great. It was easy to talk to their customer service staff and they cover our existing medical needs so that's wonderful. Really easy to order. Haven't left for our trip yet but hopefully wont need to use it but always good to know everything is covered.

5
Date of experience: Nov 13, 2023
Liam Z.
Good cover at a reasonable price

4
Date of experience: Nov 12, 2023
Judith T.
Had previously used them for travel…

Had previously used them for travel insurance. Had the cover I required at a cheap price. Easy to get

5
Date of experience: Nov 09, 2023
Marianne Bell
Southdowns Travel Insurance

Have been using Southdowns Travel Insurance for a few years now. Found on Compare the Market, but now go direct. Simple to apply and very reasonable prices. Have 2 weekend trips coming up and covered both with Southdowns.

5
Date of experience: Nov 07, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Southdowns Insurance services Ltd is a General Insurance Intermediary located in West Sussex. We are licensed and regulated by the Financial Conduct Authority. Our authorisation allows us to arrange and assist in the administration of non-investment insurance contracts. You can check our entry on the FCA website at www.fca.org.uk.

    We currently provide sales and service support for an International General Insurance Intermediary but also offer our own products underwritten by within the AXA group.

    Our sales and service agents are experienced, knowledgeable and efficient, dedicating equal time and attention to service and query calls as they do to quotations and sales opportunities. We aim to provide a service that we can be proud of and one that we would wish to receive if calling or e-mailing into the office ourselves.See more

  • email jane.bason@southdownsinsurance.co.uk
  • call 01903255659
  • language https://www.southdownsinsurance.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More