specsavers.co.uk

4.5
4.5 Based on 963 reviews

Specsavers delivers high-quality, affordable optical and hearing care including home visits....

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Average Rating

4.5

/
5

963 Reviews

5 Star
77%
4 Star
9%
3 Star
5%
2 Star
3%
1 Star
6%

Filtered Reviews

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Review Time

Geoff Mancicius
5 🌟 as al2ays thankyou.

5 🌟, very professional staff all round.

5
Date of experience: Nov 10, 2025
Raphael Daka
"Collection with no hustle"

I was seen within my appointment time. I collected my glasses and explained to me what to expect.

4
Date of experience: Nov 10, 2025
Mandy preston-stevenson
very busy lot of staff doing nothing…

very busy lot of staff doing nothing just walking around and had to wait a long time just waiting to sort out my glasses

2
Date of experience: Nov 10, 2025
Customer
The staff was friendly and professional.

The staff was friendly and professional.

5
Date of experience: Nov 10, 2025
Mrs Johnson
Very dissapointed

They email customers to tell them their orders are ready only for them to arrive and be told that their order hasn't arrived.

3
Date of experience: Nov 10, 2025
Lucy
The staff were very helpful and…

The staff were very helpful and knowledgeable.

5
Date of experience: Nov 10, 2025
Michael McGarry
Efficient process from arriving to leaving

Friendly staff. Efficient process from arriving to leaving. The prices are very good. It’s always busy in store so a good sign of its popularity.

5
Date of experience: Nov 10, 2025
Mick Smith
No batteries

Don’t get hearing aids from here if you think you get free batteries, every time I try to get size 10 batteries there is no one there to give them to you because it’s a different department They don’t have the sense to leave batteries in a cupboard for all shop assistants to get them for you.Come on Specsavers sort this issue out

1
Date of experience: Nov 09, 2025
Charlotte
Glasses collection.

The site test etc a couple of weeks ago was all good and as expected. Went to collect our (Mum and I) glasses yesterday. Took a while to locate and then when he did this is where all the fun began, my Mum thought I was being difficult but he couldn’t get the frames to sit comfortably for me no matter how many times he said he’d make an adjustment. We got the tightness sorted then it threw out the alignment of the lenses so one was sat flush on my cheek but the other one felt far away. Mum also experienced the same thing when he got her specs out. Just felt like he needed help but refused to get any. Ended up spending 40 minutes tinkering around with them before we got to a point where they were ok. Will have to go back though as I’ve just realised that a bit of the frame is melted where he must have heated it too many times. Sigh

4
Date of experience: Nov 09, 2025
Customer George
Optician with a genuine interest for optimum result.

Had an issue with my eyes which fortunately coincided with my programmed eye test. As well as providing a comprehensive eye test, Specsavers Canvey carried out a thorough investigation into resolving my sight deficiency. Would definitely recommend this Optician for both periodic testing and concerning eye problems.

5
Date of experience: Nov 09, 2025

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