specsavers.co.uk

4.5
4.5 Based on 963 reviews

Specsavers delivers high-quality, affordable optical and hearing care including home visits....

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Average Rating

4.5

/
5

963 Reviews

5 Star
77%
4 Star
9%
3 Star
5%
2 Star
3%
1 Star
6%

Filtered Reviews

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Review Time

Helen
Good

Competent & comfortable

5
Date of experience: Oct 23, 2025
Glenn Tunstall
Great friendly and helpful service the…

Great friendly and helpful service the the customer in mind. Thankyou.

5
Date of experience: Oct 23, 2025
customer
The service is very good.

5
Date of experience: Oct 23, 2025
Sonia McDonald
DEPLORABLE CUSTOMER SERVICE 😡

I went into a store THREE WEEKS ago for the THIRD time, regarding a faulty frame.I was assured a replacement frame would be ordered that day (23.10.2025)!!! They would arrive in 2 days and I would be notified. Neither action has been taken!!!

1
Date of experience: Oct 23, 2025
Toyin
Great experience at specsavers

Great customer service. Friendly and professional staff.

5
Date of experience: Oct 23, 2025
doug engström
I have a history of eye disease

I have a history of eye disease in my family. So a regular check ups and health scans and important to me. So I’m always a tad anxious about appointments. I needn’t have been. The best bit was the explanation of my scans and the likelihood of developing eye disease in the future, Two new pairs of specs and a clean eye bill of health. Beautifully simple.

5
Date of experience: Oct 23, 2025
HARVEY  HOWELL
Brilliant customer service and great…

Brilliant customer service and great selection of lenses. Staff are all helpful and friendly

5
Date of experience: Oct 23, 2025
Kaiser Khan
Contact lens sight checked in store…

Contact lens sight checked in store Ilkley Specsavers and I paid for the lenses. I have a tear in the coloured part of one eye. Thanks Specsavers Ilkley. 😊 Mr.Khan

1
Date of experience: Oct 23, 2025
PETER
Great experience and excellent glasses at the end of it.

It was easy to book the appointment.All the staff were friendly, professional and polite.All my questions were answered and the staff were extremely helpful.My glasses are great and I was very pleased with the whole experience.

5
Date of experience: Oct 22, 2025
Sian Jones
Still waiting for a £29.00 refund since…

Still waiting for a £29.00 refund since tge 27th of October after about 20 emails backwards and firwards you still gavent refunded on my credit card.

1
Date of experience: Oct 22, 2025

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