specsavers.co.uk

4.5
4.5 Based on 963 reviews

Specsavers delivers high-quality, affordable optical and hearing care including home visits....

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Average Rating

4.5

/
5

963 Reviews

5 Star
77%
4 Star
9%
3 Star
5%
2 Star
3%
1 Star
6%

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Review Time

Cathy
The prescription was processed…

The prescription was processed incorrectly so I had to get the shop to help identify the error and process my issue. The delivery was good and the frames were comfortable but I could not see.

2
Date of experience: Oct 22, 2025
D  Steele
Easy to order

Easy to order, very quick delivery and happy with price and quality of the glasses, going to order another pair.

5
Date of experience: Oct 22, 2025
Frank Tompson
Online Ordering

Having made an order online I used the reading glasses prescription. When they arrived they worked, but only when I held them 6 inches from my eyes. I went to my local Specsavers shop that told me I should have used intermediate setting. I asked if the issue could be resolved within the shop but was told that they operate as a franchise and are nothing to do with Specsavers online. Not very joined-up I think.However, I requested a refund from Specsavers online which I duly received, so fair enough I guess.

4
Date of experience: Oct 22, 2025
Albina
More than excellent!

5
Date of experience: Oct 22, 2025
Professional staff.

I was seen by a professional members of staff from walking into the shop to leaving with my new glasses.

5
Date of experience: Oct 22, 2025
Allan
Straight forward eyes

Straight forward eyes, examination

5
Date of experience: Oct 22, 2025
Paula Hooper
The staff are all helpful and friendly.

The staff are all helpful and friendly.

5
Date of experience: Oct 22, 2025
Fred Nel
The service was efficient and friendly…

The service was efficient and friendly but I found your charges to be quite high as a person on pension credit

4
Date of experience: Oct 22, 2025
David Akers
Absolutely Perfect 100%

From making my appointment on line to having the eye examination, picking a new pair of glasses, then 2 weeks later going back to pick up the new glasses, everything was perfect, I have used other companies for my eye examination in the past but this was a god's send

5
Date of experience: Oct 22, 2025
rob barton
Emma the optician was very good and…

Emma the optician was very good and reassuring when it came to my examination. Good customer service.

5
Date of experience: Oct 22, 2025

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