Review Time
If I could give it no stars I would - live chat is crap they NEVER respond, even after 5 days of trying! Ridiculous! I’ve emailed and tried contacting them on both google platform and the app! They keep implying that there is 1 customer before me w.t.f 3 hrs later .....same result.
When I decide to research really hard on 50 teams and find a couple I like, I usually win money. When I do, afterwards Sportsbet begins having troubles and stops me from placing bets. This happens each time I do well, as though when they realize that you know how to win, they ruin your system to stop you betting. I had problems and they helped me fix them but didn't have an excuse, then I'll encounter more issues. Then nobody will reply to me in chat support and are forced to call them and demand help. These issues only happen after I win from my hard work researching.
I find Sportsbet good in a way that there AFL multi betting is really good cause they have a lot of different ways to bet compared to other betting apps but the problem I have with them is that when the offer you a 3+ same game multi special that if one leg fails, get your bet back in bonus bets, they don’t give you that bonus bet back, that part is a sham! I changed from Neds to Sportsbet when I didn’t really have a problem with Neds at all but after this scam with Sportsbet I’m definitely going back to Neds, sorry Sportsbet but don’t offer your customers something if your not going to give it to them!
I used bonus bet, no scratchings from acceptance of my bet, underpaid $175. Worst service ever!!! Three phone calls to 24/7 hotline, one at 1.25am(!) got the same pre-recorded runaround-90 mins wasted. Three emails. Not a peep. I’ve used other betting services, never a problem. This one is the pits!
Ive been with sportsbet approximately 18 months and i have to say they are much better than the tab. I receive bonus bets regularly, won money from tipping competitions and overall i can't fault them. Keep up the good work sportsbet
Sportsbet took over beteasy, so I download the app, Placed 2 bets on the doggies, trifecta and first 4 same race, received the payout for the trifecta but not the first 4, both say "won", numbers were right, chat messaged them, Georgia first tells me I never boxed the bet (which clearly was) then tells me the winnings didn't cover the bet, then get told it wasn't a multi bet ... So 1.5 hours later getting passed around. Rip offs, enjoy the Xmas pissup at my expense, photos uploading to media as I write this review.
Trash company with poor customer service! Steer clear of these guys they are not good at their job and leave you dumbfounded time after time with their stupidity!! Plenty other apps out there that value their customers equally! Eat a donkeys dong ya asswipes!
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