spraydirect.co.uk

3.4
3.4 Based on 43 reviews

Proudly supporting decorators since 1987 with expert advice, spray equipment, and tools from leading brands....

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Average Rating

3.4

/
5

43 Reviews

5 Star
53%
4 Star
7%
3 Star
5%
2 Star
0%
1 Star
35%

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eve humphreys
Love all the guys at Spray Direct they…

Love all the guys at Spray Direct they have always had my back whilst I was trying to master the art of spraying - Im sure i have driven them nuts calling them on multiple occasions asking for advice with my spray machine etc etc - they are always super attentive and patient -Im sad that seem to have a lot of bad reviews as this is not my experience at all and i have been dealing with them for a number of years now with no issues whatsoever - can't please all the people all the time as Bob Marley would say! Big up Jonny Aaron Josh Steve keep up the good work a bunch of bluddy lifesavers - don't let them grind you down lol

5
Date of experience: Sep 02, 2025
Marcel Lucian
Excellent warranty support — fast replacement

Faulty air-control valve on a new Graco FinishPro HVLP 9.5.Spray Direct responded fast, shipped a replacement via courier, and communication was excellent.Replacement fitted today and works perfectly. Very happy with the support.

5
Date of experience: Sep 01, 2025
Mr Reetash Patel
I have used Spray Direct for several…

I have been using Spray Direct for several years now, purchasing sprayers and having servicing completed promptly and efficiently each time. Their professionalism and reliability make them a company I am confident in recommending for any spray equipment needs.Reet Ree Dec Kent

5
Date of experience: Sep 01, 2025
Julia Pye
Sometimes issues with deliveries

You may experience delays in delivery of goods if they order from supplier to fulfil your order, so worth enquiring about stock before ordering if needed urgently. There were some issues with an item being shipped to billing instead of shipping address and less than attentive customer service on the matter, but they've since taken my feedback on board and provided better customer care.

4
Date of experience: Aug 19, 2025
Trevor Hayward
I rate this company highly

I’ve been using spray direct now for nearly a decade, with the odd hic up here and there that was always quickly resolved with Arron and Jonnys help. I will continue to use spray direct, I find there abit cheaper then other site selling the same items

5
Date of experience: Aug 13, 2025
Juliet Fisher
Excellent expert advice from all the…

Excellent expert advice from all the staffAlways willing to help when I run in to any issues,EXCELLENT product knowledge, very helpful.Thanks to all👌🏾👊🏾👍🏾NESH Spraytek paint specialist

5
Date of experience: Jul 31, 2025
Chazz K.
Excellent expert advice from all the…

Excellent expert advice from all the staffAlways willing to help when I run in to any issues,EXCELLENT product knowledge, very helpful.Thanks to all👌🏾👊🏾👍🏾NESH Spraytek paint specialist

5
Date of experience: Jul 31, 2025
Timo1223r70
Avoid this company

Avoid this company. Many items listed as ‘in stock’ are not, so expect delays of 2–3 weeks. After waiting two weeks, I requested to cancel my order and received no response. In the third week, I was notified it was being delivered while I was abroad. I called Spray Direct and was told not to worry—it would be returned if undeliverable. Instead, it was left with my neighbor. After that, zero support from Spray Direct. Fortunately, I paid with Amex and eventually filed a claim for a refund.

1
Date of experience: Jul 10, 2025
Vinny Taylor
Avoid this company

Avoid this company. Many items listed as ‘in stock’ are not, so expect delays of 2–3 weeks. After waiting two weeks, I requested to cancel my order and received no response. In the third week, I was notified it was being delivered while I was abroad. I called Spray Direct and was told not to worry—it would be returned if undeliverable. Instead, it was left with my neighbor. After that, zero support from Spray Direct. Fortunately, I paid with Amex and eventually filed a claim for a refund.

1
Date of experience: Jul 10, 2025
val35435
RUDE CUSTOMER SERVICE

Rang up to ask about hiring a machine, took ages to get through to them, just kept ringing and ringing, took them ages to pick up the phone. Got through to a man who was very rude and blunt and had no clue what i was talking about. Definitely shopping somewhere else that hopefully has nicer staff.Work on your customer service skills, these customers are paying your wage remember.

1
Date of experience: May 06, 2025

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