Review Time
Encounter the same issues many times. The most irresponsible, unreliable.. useless courier. Most of my purchases on Shopee are all handled by SPX. I'm as regular paying customer and had been treated like a bagger... begging for my orders to be delivered
I'm so disappointed with SPX, Jnt is much better and easier because SPX attempt to cancel my order without me canceling it!, I thought they will redeliver it, but you know what it came back to delivery hub and later on it was returned to seller.
SPX rider if your reading this, I hope you can give you best understanding your customers, not because they weren't home, you will cancel it saying receipt reject it that will appear on the system and unable to redeliver, stop being lazy! 😥 instead put unsuccessful delivery attempt!.
SPX higher ups, please discipline your riders!
I'm only the one who stood up, even there so many complaining about your services.
Worst courier ever!!!! They have the longest delayed on deliveries ever without typhoon or any calamities. I don’t know why they’ve removed other courier on shopee. Even their customer service sucks.
The service is extremely slow. If there were a way to give them a negative score, it would reflect their delivery performance. Other couriers manage to deliver parcels within 2 to 3 days, but with this service, it often takes 5 days or more. Once parcels reach the processing center, they require an additional 2 days for handling. Even after arriving at the destination, there is still a 2-day wait before delivery. This is far too slow for a company that advertises as "EXPRESS". Perhaps it refers to payment processing, but definitely not to their delivery service.
The delivery service is noticeably slow. I placed an order for a water bottle through an app, and this courier was assigned. I expected timely delivery, but it took nearly two weeks. I ordered on October 29 and only received it on November 16. I really hope they can enhance their service.
They claimed to offer fast and reliable delivery, but that's not true! Their service is extremely slow compared to other couriers, which usually takes 3-7 days, even with bad weather. This service took over two weeks! It's frustrating when you have no choice because the platform automatically assigns them as the courier. I really dislike this experience!
If I could give zero stars, I absolutely would. The service has been terrible. I don't understand how they are still in business with so many one-star reviews. Why continue operating without addressing the issues? Customers are left waiting for deliveries that are not made on the promised dates, and updates are nonexistent. I had to contact a representative to request expedited delivery after waiting for two and a half weeks. This is highly inconvenient and unacceptable.
The delivery was very slow. Unlike other couriers, this one was really time-consuming. I ordered a water bottle through an app, and this service was the courier. I expected it to arrive on time, but it took almost two weeks. I placed my order on October 29 and finally received it on November 16. I hope they can enhance their services.
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