Review Time
I was all set to start using Stannp. But then after I had taken advantage of their reach out call to explain how the system works twice, was refused a third call. So there's a limit to the amount of times you'll explain things? It's absurd that customer care isn't offered as an as you need it basis. there were certain questions and issues I had that had not been covered. Don't use these people.
I was all set to start using Stannp. But then after I had taken advantage of their reach out call to explain how the system works twice, was refused a third call. So there's a limit to the amount of times you'll explain things? It's absurd that customer care isn't offered as an as you need it basis. there were certain questions and issues I had that had not been covered. Don't use these people.
I have been using Stannp for about a year. It has taken a lot of hassle out of postal mailings which are getting more expensive every year. For a small business (music band) we don't have a huge amount of time in the office so for them to be able to print nd send and manage the whole mailing for the same price as just stamps is incredible.
I love this service! You guys are amazing and do a great job I have ordered it every year for about 5 years for my Christmas cards and they do a great job! by far the best price and quality it has saved me about 100£ every year sending cards to the UK and the USA from one convenient service. Also its easy to speak to a real person, the AI Lucy helps with simple questions but the staff (shout out to Rob and Nico!) steps in when she's struggling and they do a fantastic job! I am so pleased.
I had the pleasure of dealing with Nico and I have to say the service has been outstanding from start to finish. Good customer service isn’t something you come across very often these days, which makes it all the more refreshing when someone goes above and beyond.Nico was attentive, proactive, and made sure that all my questions were answered clearly. He didn’t just deal with the basics, he took the time to understand what I needed and suggested solutions that really made a difference. The whole process felt effortless and I came away confident that everything had been handled properly.Nico is a real credit to Stannp and I wouldn’t hesitate to recommend him or the service to anyone considering using them.
Absolutely Amazing!Customer service was engaging and the emails were responded to quickly to answer all my questions in a manner that was clear and understandable, with no jargon.Step by step instructions were provided along with the answers where applicable, without me having to then email again to ask for how to do what they recommend.To be honest, Jordan Jones was so friendly and efficient in answering my questions and the price was at a level that I found acceptable that I didn't even bother shopping round as I would normally have done.The platform is nice to look at and user friendly.Really, the customer service is far beyond any other from anywhere that I have received, even better than I offer to my own customers 😅I hope you get Jordan Jones as your Account manager too!
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A SaaS solution to direct mail; offering companies a fully digital, integrated solution to their direct mail needs.
Our growing team combines professionals with over 30 years' experience in print and mail and a dynamic technical and operations team, working together to deliver a great quality service for our customers every day.
Our online platform has thousands of active customers, serviced through our capacity to mail over millions of items every month for our customer's. Send direct mail seamlessly to the UK & Ireland, United States, and Canada.See more
