Review Time
I am deeply disappointed with the platform’s accuracy and the presence of numerous bugs. Despite using it on several occasions, I consistently encountered various issues. Regrettably, the customer service provided was inadequate and failed to assume any responsibility for the problems. Consequently, I spent over £1,000 on the platform, which ultimately proved to be a waste of money.
Mostly terrible website. Took me over 45 minutes to create a recipient list (update: just 5 recipients), then gave me no option to send my attached letter! The vast majority of people do not use spreadsheets, so we need to move with the times... I don't want difficult, confusing, slow or tricky!
I was tasked with sending out Christmas cards to our service users for our 4 care at home services all across Scotland. Last year, doing so was so time consuming and everything went wrong. The Stannp platform is so easy to navigate, the customer service from Ross is 10/10 and the fact that they print and post your cards for you is a god send, all at such a reasonable price. We will definitely continue to use Stannp. Thank you so much!
The whole team were incredibly helpful from start to finish! Quick, easy, and extremely affordable. They have massively simplified one of our most time consuming annual tasks. We will definitely be working with stannp each year now!Kara Sheppard, Edukid
Nico from STANNP has provided exceptional customer service that truly goes above and beyond. As a new customer who joined just a few days ago, I've been thoroughly impressed by Nico's attentiveness and dedication.His support has been invaluable in getting my first mail campaign up and running quickly. Nico's ability to provide last-minute assistance ensured that my letters reached potential clients in a remarkably speedy manner. His expertise and willingness to help have made the onboarding process smooth and efficient.What sets Nico apart is his genuine commitment to customer satisfaction. He's been proactive, responsive, and has demonstrated a deep understanding of both the STANNP platform and my specific needs as a client.For anyone considering STANNP for their mailing needs, Nico is a shining example of the top-notch support you can expect. His outstanding service has not only met but exceeded my expectations, making my experience with STANNP nothing short of excellent.Thank you Nico!
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A SaaS solution to direct mail; offering companies a fully digital, integrated solution to their direct mail needs.
Our growing team combines professionals with over 30 years' experience in print and mail and a dynamic technical and operations team, working together to deliver a great quality service for our customers every day.
Our online platform has thousands of active customers, serviced through our capacity to mail over millions of items every month for our customer's. Send direct mail seamlessly to the UK & Ireland, United States, and Canada.See more
