stepbuildingsupplies.co.za

2.9
2.9 Based on 200 reviews

Your local online hardware store, specializing in all your hardware needs. This includes building material, home and outdoor materials and everything else you would need for your home. We passionately believe in great bargains and excellent service, which...

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Average Rating

2.9

/
5

200 Reviews

5 Star
41%
4 Star
6%
3 Star
2%
2 Star
6%
1 Star
44%

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TheGonzGamerOMG88
Should be ZERO star

Ordered 07 March 2023. No delivery, telephones not answered. Visited offices, promises were made and not kept, emails not responded to. Cancelled order 05 April 2023 and requested refund. Letter of cancellation was acknowledged and since then no further communication has been received from Step. I don't believe they have any intention of ever fulfilling an order or making any refunds.

1
Date of experience: Mar 07, 2023
Juno T.
WORST SERVICE EVER - DO NOT TRUST THEM

I wish i could give you a ZERO rating. We have been trying to get our refund from this business to no avail. They take orders, and then never deliver. Over and above this you ask for your refund and then they keep coming up with stories and delay tactics. We called, emailed and still no refund from them. Now our calls and emails are ignored. Do not waste your money on them.

1
Date of experience: Mar 01, 2023
Elektra
Shockingly slow and non-communicative!

Order was placed on 18 January. Company policy stated 5-7 business days for delivery. Only got my package towards middle february. I had to constanly call and email without any replies. Promises were made and not honored! Will never buy from you guys again! EVER

1
Date of experience: Feb 16, 2023
jojoclodo51
Order outstanding.now 2 months.

Order outstanding.now 2 months.No communication regarding order... Telephone not answered...The worst customer experience from any online store...My orderit.10240

1
Date of experience: Feb 05, 2023
Jerome Cook
No business ethics

They do not reply to messages and don't answer phone calls. Already past the 7 day delivery and I can't get an update on my order. I will never buy here again. Might have to get bank to refund my money

1
Date of experience: Feb 05, 2023
Hale Clark
I'm so happy after I bought silkwood…

I'm so happy after I bought silkwood oil at stepbuilding my garage door had changed like a new one,after I followed the instruction how to oil my garage door. It is now protected from rain and sun. When it rains it shines more like the new one.Thanks so muchDRMODISE.

5
Date of experience: Feb 01, 2023
Adrian Blake
Excellent provision of Service

5
Date of experience: Jan 31, 2023
Myra Barnes
Service delivery…

From order confirmation everything exceed my expectationsCommunication and delivery period excellent

5
Date of experience: Jan 30, 2023
Grace Anderson
I AM STILL WAITING FOR MY ORDER

I AM STILL WAITING FOR MY ORDER. PLEASE SRND THE STUFF I PAID IMMEDIATELY AND BOUGHT IT BECAUSE I NEED THE STUFF. NOT EVEN A PHONE CALL APPOLOGISING FOR DELAY.

1
Date of experience: Jan 24, 2023
Kylianda
Very quick and easy delivery

Very quick and easy delivery, very easy web shop.

5
Date of experience: Jan 22, 2023

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Business Details

  • Your local online hardware store, specializing in all your hardware needs. This includes building material, home and outdoor materials and everything else you would need for your home. We passionately believe in great bargains and excellent service, which is why we commit ourselves to giving you the best of both.

    If you are looking to build, renovate or even add a few items that you have been looking for, you have come to the right place. We strive to offer you, the costumer, what you are looking for at the best prices, making your desire the top of our priority list. We believe in high quality and exceptional prices. We strive to deliver the best products at the most affordable price and ship them regardless of your location.See more

  • email sales@stepbuildingsupplies.co.za
  • call 0104462970
  • language https://stepbuildingsupplies.co.za

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