Review Time
Hi, Everyone please take note this company is a fraud, they dont take calls and dont respond to emails, I had ordered some goods in november last year theycould not supply so i asked for a refund they said it will be done in 7 days its 2023 now still waiting but i had done some homework I had a feeling this company was fraud 3 days ago i have opened a case of business theft and they will be investigating them you can contact the fraud department of the bank you deal with and get your refund, I repeat do not try to purchase from this company cause you will get nothing.
Staff are unprofessional, they cannot call you back with ETA dates and keep you updated. Landline hardly gets answered. The receptionist is rude and puts the phone down on customers. I for the Manager to call me back 7 times in the past week via email and phone call and NO ONE calls you back. Bad service, I will never use this company again.
It's a pity that there is not at 'no-star' option. I am still awaiting my refund for an item that you supplied back in November which was misrepresented on your website. I have submitted all requested information to verify this purchase and have been promised several times that the matter will be settled in 7-10 days. The last promise was made last week that the refund would be made by Thursday 15 December. No refund has been received, no explanation, and now I have to wonder if Step are closed for the Xmas holiday.
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Your local online hardware store, specializing in all your hardware needs. This includes building material, home and outdoor materials and everything else you would need for your home. We passionately believe in great bargains and excellent service, which is why we commit ourselves to giving you the best of both.
If you are looking to build, renovate or even add a few items that you have been looking for, you have come to the right place. We strive to offer you, the costumer, what you are looking for at the best prices, making your desire the top of our priority list. We believe in high quality and exceptional prices. We strive to deliver the best products at the most affordable price and ship them regardless of your location.See more
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