Review Time
Great product, well designed and comfortable. Had issues w shipping but it was resolved efficiently. The wait was worth it; just great undergarments; various styles and colors.
Usually waist band is slightly snug but I upsize and the fit is perfect and very comfortable.
Have bought 3 lots of 7x Step Ones first around late2019/early 2020 and they were great! All 7 still going well into 2025/26.
However the 2nd lot I bought in 2022 I got some special edition colours, and the fit was not as good, far too tight in most places across all colours. It's like StepOne changed their manufacturing process (or the factory they use, etc).
Still, I decided to buy the 3rd round of x7 in mid 2024.... Well, their quality has dropped massively in the last 5 years.
As some of the special edition colours and the 2024 ones are getting holes in them and ripping along the elastic band.
Out of a total 21x undies, I now have about 10 left without any holes at all, and 2 with small holes starting to appear. The rest have ripped baldy enough that I've thrown them out.
If Floating a company means all the profit to investors has to increase, at the sacrifice of product quality, then screw your company.... I'll go back to buying Bonds for $5/pair and replace them every year....
It's more economical than paying $20+ per pair and they barely last 18months.
(Oh and not that it should matter, but I'm not a huge guy, 180cm 85kg size 34" / Medium pants, and I'm not excessively rough on my clothes.
But after trying the recommended "Medium-size" I had to purchase 'Large' StepOnes for an extra bit of room and comfort for the hanging parts.)
Not that this should matter whether a buyer is 55kg for 155kg.... The undies should be able to withstand what they're are designed for, to be grabbed by a couple of fingers and pulled up your legs into position.
After a less than stellar buying experience back in December 2025, Two single items of “Nightknit” sleepwear showed up as available in February. I was a bit concerned that they might have been returned items or stock that slipped off the shelf, however given the paucity of stock in larger sizes these days, I went ahead and purchased 2 pairs to complete my set.
Pleased to say, they arrived promptly and were faultless. This went a long way to restoring my confidence in stepone’s customer service.
The product is excellent and does exactly what it says in the promotional material. Keeps me cooler at night and much better able to regulate my body temperature. No more night sweats. Looks stylish, and doubles well as occasional loungewear. It also seems durable and washes easily. I now have 4 pairs in all 4 (currently available) colours.
In my opinion, it is over packaged, which raises the cost unnecessarily. The product is packaged in a bamboo zip bag, which looks nice but is unlikely to be of any further practical use. That is contained within a sleek black and silver box. That in turn is enveloped by a matching black and silver card sleeve. That said, it presents as a great gift. Problem is (just like the underwear,) the larger sizes sell out quickly and the regular sizes don’t. This means repeat production cycles are few and far between. I want to order some for my son for his birthday but can’t as there is no availability. Seems like they strike a poor balance with real world demand and supply?
Anyway, a great product if you can get it. Worth a 5 star rating on that factor alone.
I bought some Boyleg undies to try and a pair of socks. I loved both products they do as described as I sweat a lot in the heat. The only thing I didn’t like about the Boyleg is they ride up my bum. I decided to order more underwear but tried the briefs instead and no complaints there. I won’t go back to cotton underwear.
It turned out good in the end....I been wearing step one's for year's and a recent purchase didn't go very well, but credit where credit is due, it was sorted and I'm happy to say I am a very happy customer again...
My wife orded 5 pair £60 on my amazon account and didn't see the one pair guarantee they felt ok and the body of the boxers are very good But the sizing is not .my wife didn't see stepone,s order the next size up as Amazon has my size as xxl and say,s this is your size which as been good for everything else I have orded from Amazon. This poor information this amounts to bad advertising
Will not be buying from this company again
Takes forever to receive my order and in this day and age should not be like this
Other companies don’t take as long and the replies from customer services is all pre scripted
Oh and the underwear is overpriced for what it is
I have been buying from Step One for the last couple of years and always been impressed with the quality of the product and the service level from the company (clear communication, prompt and well packaged delivery). The multi buy deals off good value.
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Step One underwear is the first thing you put on in the morning. Step One is the best Men's underwear designed by Greg Taylor and worn by the world.
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