store.anycubic.com

4.8
4.8 Based on 1.1K reviews

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Average Rating

4.8

/
5

1.1K Reviews

5 Star
93%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
4%

Filtered Reviews

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Review Time

Cindy Simonson
Fast customer service is very helpful.

Fast customer service is very helpful.

5
Date of experience: Feb 04, 2026
Dan L'Huillier
A circuit board is being shipped

A circuit board had a piece come off of my Ace Pro (filament gone awry within enclosure). I described the issue and included photos of the part. I heard back from tech support within the day. They acknowledged my need for the part and said they would process the claim. A day or two later I received an email stating that the part had shipped and was given a tracking #. So far, so good. I could not have asked for better service. I'm assuming I'll have the part and have it back up and running before long.

5
Date of experience: Feb 03, 2026
Keith Brown
great after sales service

great after sales serviceI had a problem with my printer they diagnosed the problem after I sent them a video and sent out the part straight away hopefully will be a quick delivery.

5
Date of experience: Feb 03, 2026
The carsareyumey
Genuinely one of the best customer…

Genuinely one of the best customer service providers thank you so much Anycubic made the repair easy to understand and free

5
Date of experience: Feb 03, 2026
Damian Miśko
Great and fast customer service with…

Great and fast customer service with any issue I occured during usage of printer

5
Date of experience: Feb 03, 2026
BATtiMAN BATtiMAN
Great assistance

I experienced a major failure of the gear assembly. Contacting support was easy, and I am amazed by both the response time and the fact that they are sending me the replacement part for free. Very satisfied.

5
Date of experience: Feb 03, 2026
Jose
Excellent experience

Excellent experience! The support technician Bell quickly responded to my questions, identified the faulty parts and request a replacement. Fast and easy!!!

5
Date of experience: Feb 03, 2026
jose piedra
willing to help until the end

the company team was able to find and correct the problem right away and provide with a solution, nice to work with

5
Date of experience: Feb 02, 2026
Marc Dizdarevic
Very good and competent support team

Very good and competent support team. Not my first Anycubic printer and with the good quality and good support, also not my last one!

5
Date of experience: Feb 02, 2026
Tim K
Support is great!

5
Date of experience: Feb 02, 2026

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