Review Time
The customer service is the best I've had. It's what makes or breaks a product. When thing have a moving parts a sensors there will be a few issues sometimes. When that happens it's the customer service that you must rely on to help. They made me feel comfortable when they understood my issue and resolved it.
I choose anycubic fdm printer, in particular Kobra S1, because I think have the best quality/price rate. Product are made in good quality and materials. Support technicians guide you into troubleshooting and I think that the Wiki contains a lot of information. Community is very large and can support you.If you choose Anycubic you are doing a good choice!
After 3 week i am waiting for part to repair my ace pro amd today i have write to Anycubic and the part is not departed from china... is the third times in one year i wait 3-4 week before i can print with tha Ace Pro... so in one year i cannot print multi-color like 3month because all the problem this Ace pro is a defective unit and nobody of customer service give me the chance to exchange for a good Ace pro... i buy many Anycubic Printer this 2 last years but now i am thinking to stop buying before they change their customer service and warranty... i have to repair and find the part problem by myself... this is not good practice and i cannot refer anybody in the futur if i cannot work with my printer 1/4 on a year on the 1 year waranty...
After 3 week i am waiting for part to repair my ace pro amd today i have write to Anycubic and the part is not departed from china... is the third times in one year i wait 3-4 week before i can print with tha Ace Pro... so in one year i cannot print multi-color like 3month because all the problem this Ace pro is a defective unit and nobody of customer service give me the chance to exchange for a good Ace pro... i buy many Anycubic Printer this 2 last years but now i am thinking to stop buying before they change their customer service and warranty... i have to repair and find the part problem by myself... this is not good practice and i cannot refer anybody in the futur if i cannot work with my printer 1/4 on a year on the 1 year waranty...
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