Name: storiesflooring.co.uk
Telephone: 01133200223
Rating: 4.7

Mrs. Khan Guest

Fast Delivery of Samples!

The samples were delivered very fast. Even samples which were not available to order through website, were added to parcel upon request.

Date of experience: Nov 10, 2025

customer Guest

5 months ago

Great customer service

Great customer service. Nice choice of products and free samples

Date of experience: Nov 09, 2025

Alfred Hole Guest

5 months ago

Very pleased with flooring

Very pleased with flooring, nice finish, good matching of joints, effort put into fitting paid off.Delivery was prompt and as informed. I unpacked pallet while driver was present and he was happy to dispose of the pallet. All present and correct.Ordering was not for me simple as I was certain of the amount I needed but the two extra packs allowed for me to do extra that I hadn't planned for.Paying for me was a problem as I have always used Paypal, had to go go contactless, tried the bank account recommended ' Revolt ' and ended with an extra bank account, not necessary as it didn't work and then changed phone setup to use Gpay. Why can't they use PayPal? I will never have use of Gpay again.again. otherwise OK. Thankyou.

Date of experience: Nov 07, 2025

Kirsteen Bell Guest

5 months ago

Used company twice and the wood is…

Used company twice and the wood is great quality.

Date of experience: Nov 07, 2025

Kesia E Guest

5 months ago

Best customer service experience

I had been shopping around for engineered wood flooring for a while and ordered lots of samples. I received an email from Kenton at Stories Flooring with the offer of a further discount. When I sent through the amount of flooring and Scotia beading I required Kenton got back in touch to make sure I hadn't ordered too much beading. He went through the floorplan with me to check. Delivery was quick. When I had an issue with a couple pieces of beading they sent me some replacement straight away. The floor is finally down and looks lovely. Thank you so much Kenton!

Date of experience: Nov 07, 2025

MR KARL GODFREY Guest

5 months ago

Very good service

Date of experience: Nov 06, 2025

Pete Guest

5 months ago

Good quality product at a good price…

Good quality product at a good price backed up with good customer service. The additional 15% discount that was available made it a good purchase

Date of experience: Nov 05, 2025

Philip Briggs Guest

5 months ago

Excellent service and fantastic flooring

After looking for engineered oak flooring and ordering loads of samples from various companies we found that Stories had a little sample showroom. Chris looked after us and gave us helpful advice without the usual up-sale patter and we ended up with better flooring than expected and at a lower price. My builder/ joiner of 30 years said it’s one of the best he’s seen. Showroom quality flooring at internet prices.