Review Time
The staff are really helpful and attentive, usually responding to questions or issues the same day. If there's maintenance issues, you're contacted usual the same or next day you notify them of it of when repairs will take place, and that usually happens within the same week if not the next day.
All the staff at Student Cribs is highly responsive, trained and thoroughly competent unlike my experience with other large third party lease companies that I have dealt with in the past 2 years who are just selling inventory for large Uni style properties. I would go out of my way to find a property that they lease or manage. A real professional property management company. Well done!
Absolutely awful. The worst scammers I’ve dealt with. Firstly, every single one of us was scammed out of a portion of our cash back, with myself and the two i booked with losing £200 each (they said on the phone we’d get 300 each and then said prove it when we asked). The guy who promised us 300 each on the phone was called Tom/Thomas and his surname started with L so be very wary about him. We then were routinely left without maintenance for far longer than we should’ve although I will say the maintenance people were always very nice when they did eventually arrive. Also, we were told the garden would be accessible through a side gate which was locked by the council and for which a key was unattainable despite trying. Communications were generally pretty poor. I’d recommend anywhere else over student cribs, despite the fact our house was in a great location it was a constant nightmare waiting for maintenance and constantly having to make calls to get our cash back we were guaranteed over the phone. Just go somewhere else, there’s a reason our student house still wasn’t booked in April for a July move in date. Of course they also charged insane fees (£40+) for key replacements etc but that’s to be expected so I won’t criticise that as it seems like that’s just standard practice with landlords unfortunately. Finally, this wasn’t just a problem with the manager of our house in particular, my friend’s girlfriend was also scammed out of £100 cash back, it’s an institutional scam that anyone should avoid.
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Student Cribs are the leading provider of second and third year university accommodation in the UK.
Student Cribs offer exceptional student accommodation in the best locations in 23 British cities.
We offer stylish and contemporary properties with the most modern facilities. With Student Cribs you enjoy a better standard of living, whilst also experiencing the peace of mind that you are living somewhere secure.See more
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