Review Time
I could give negative points if I can. Avoid this company. Worst service ever in the worst. Never sent the order. Tons of emails to cancel the out-of-stock items to speed up shipping but nothing in progress. Then cancelling the whole order after more than a month then missing refund of out-of-srock issues. Never provided the refund transaction as proof when the bank confirmed no refund found. I'm like ping pong that Stylenava and the bank are playing. Bank asked for the refund proof and Stylevana failed to provide it but keep words in their mouth in email only....
I placed three orders before giving up. They managed to mess up with all 3 of them. I have never encountered a worst customer support service and a slower service in general. The products are worth it but the Odyssey to obtain them definitely not. Never buying from them again.
It's been happening to me lately that I buy products that are on stock and ready to ship in 24 hours and then, when it's been a week and my order hasn't been shipped yet and I contact them (and they take their time answering), I find out that they're suddenly out of stock. I wait for two weeks when they're supposed to receive it to find out that it's been delayed. Again, I find this out because I contact them again, they should tell you this kind of things but they never do. Costumer service is terrible, you can't relay on what the website says about the products being on stock or not, the items they give as a gift on promotions lately are always the same, and the discounts they give to Europe are so low compared to US...I was happy to shop here but it's just been getting worse, if someone knows of a better place (besides yestyle), please let me know.
I could give negative points if I can. Avoid this company. Worst service ever in the worst. Never sent the order. Tons of emails to cancel the out-of-stock items to speed up shipping but nothing in progress. Then cancelling the whole order after more than a month then missing refund of out-of-srock issues. Never provided the refund transaction as proof when the bank confirmed no refund found. I'm like ping pong that Stylenava and the bank are playing. Bank asked for the refund proof and Stylevana failed to provide it but keep words in their mouth in email only....
Please guys don't order from them, this is a fraud website these people think people money is a joke I have ordered for nearly 140euro stuff I am struggling to get my order now very very very bad website Guys this is my first and last experience it's better to pay a bit extra from good website at least those people are loyal to there customers but not this one. I hope one day my order will arrive but please don't order from them. This is my honest opinion Thank you
All items arrived and also got some free samples. Thank you stylevana.eu 🤗All in all a good first impression. Also the items were very nicely packed. I purchased on the 26.12.2026 and my items arrived on the 19.1.2026 (given the fact that the holidays were inbetween i would say pretty normal delivery time) . I will definitely buy with you again!
Five weeks for a €100 order and zero real customer service.I placed an order with Stylevana on 9 December 2025 (approx. €100). The order sat marked as “dispatched” for five weeks with no meaningful tracking updates. I contacted customer service multiple times and received only automated system replies — no human response, no explanation, no accountability.The order eventually arrived after five weeks, but that does not excuse the delay or the complete lack of communication. At no point did Stylevana proactively update me, investigate the delay, or respond properly to my emails. An automated ticket number is not customer service.What makes this particularly disappointing is that I am a loyal customer who has spent hundreds of euros with Stylevana and regularly places orders for family members as well. This experience has completely undermined my confidence in the company.Delays happen. Silence, poor logistics transparency, and ignoring customers do not.I will not be ordering again unless there is a serious improvement in customer service and delivery standards.
They advertised the 1+1 offer about the Bring Green zinc teca blemish serum which would have been shipped in 14-21 days, I made my order on 21th of December (60€ of products) and waited to get shipped.10 working days later(11th of January) I asked them by email about the expected date of shipment and I get this answer:the following product is (it was the 1+1 offer) currently out of stock and thesupply cannot be guaranteed in thenear future.The next day, on 12th of January it appeared on the site totally available and usually shipped in 24 hours, so I told them to include it my order and not lie, no need for refund. They won't include it and they kept telling me it's out of stock.STILL appears available (3 days later!) after I have exchanged a couple of emails with the #stylevana #stylevana_sv team.I strongly encourage everyone NOT to shop with @stylevana_family @stylevana_sv.Don't fall into the trap of ordering because you will get this deceitful behaviour and in the end you will place an order and not get the item/items you really made the order for.If you want to get deceived and played shop at stylevana.14 days of waiting (for my package to get shipped) to then not get the serum I placed the whole order for and have to wait 2-3 more weeks to arrive. Never again#bringgreen #tecaserum @bringgreen_official @bringgreen_global
I am very satisfied with Stylevana. I have already ordered several items from them. All were delivered in good condition and each one came with an extra gift. I had to contact customer support twice and they always replied within 48 hours and resolved my request. The longer wait for the shipment is really worth it. I recommend and will be a loyal customer for a long time. I ordered from Slovakia.
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