summ.com

4.6
4.6 Based on 201 reviews

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Average Rating

4.6

/
5

201 Reviews

5 Star
84%
4 Star
5%
3 Star
2%
2 Star
1%
1 Star
8%

Filtered Reviews

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Review Time

Dom T.
Fantastic tech support

The software is great. Tech support is also fantastic. They are quick to respond and constantly check in with you to make sure issues are resolved. A big shout out to Shoota for all the assistance I received. Great work

5
Date of experience: Nov 22, 2024
Chris Morgan
5* customer support

5* customer support - Shoota was great and raising the problems that I encountered to a successful resolution.Whist going through these things is time consuming and the service is extremely helpful in our attempts to comply with our tax obligations, I really think that Crypto Tax Calculator needs to continue to refine their service AND ensure that the SAFETY of their customers is #1 priority. I would like to see an offline offering that a certified accountant can execute to reduce the size of the "honeypot" that CTC has developed.

5
Date of experience: Nov 21, 2024
Lelelu91240
File download technical issue.

Had a technical issue with downloading files to CryptoTaxCalculator. Many thanks to Alvin and the back room team in resolving the problem and was able to provide necessary information for accountant. Makes all the difference when there is a team of knowledgeable people to see a fix to user problems. Feel more confident when using the programme.

5
Date of experience: Nov 20, 2024
Clementine Clark
First time I’ve used this platform and…

First time I’ve used this platform and am very impressed with it although I have encountered some issues which both Chris and Alvin have very ably assisted me with.

5
Date of experience: Nov 16, 2024
something to work on

Your software is certainly not perfect, and needs work on how to establish a coins basis, or initial buy/ investment price

1
Date of experience: Nov 15, 2024
JF27
Excellent support service

Excellent support service provided by Angelo even though the high number of transactions associated with my account was causing various issues. The support provided has enabled me to create an overall assessment of my crypto tax position.

5
Date of experience: Nov 14, 2024
Jedediah Foster
If your'e deep into crypto CTC has you…

If your'e deep into crypto CTC has you covered. And there is a solution for your degen ways. The support was very helpful with my questions and got issues sorted.

5
Date of experience: Nov 13, 2024
Jane Sanders
I haven't paid much attention to CTC or…

I haven't paid much attention to CTC or learn it as I should. But when I was stuck help was just around the corner and problem solved. I am Happy with it.

5
Date of experience: Nov 12, 2024
A great tool build by a great team!

The tool is very well designed and does a great job at allowing you to track/record your crypto transactions as well as performing al the calculations required to file your taxes. On top that, the developers are very receptive to feedback and always working to improve the system.

5
Date of experience: Nov 09, 2024
Macy Patterson
Alvin goes above and beyond

Alvin did an excellent job responding to my inquiries about implementing the safe harbors under Revenue Procedure 2024-28 as of 1/1/2025. Quick and thorough replies, even when I had follow-up questions.

5
Date of experience: Nov 08, 2024

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