Review Time
What a great product that now fits amazing with the SUPA heater. Communication was amazing from Mark. Kept in touch every step of the way. Product arrived safely and the instructions are really well done. Each set of nuts and bolts marked and linked in the instructions . The tub is strong and solid when blown up. Plenty of room for four people , coming from a lazy spa, it’s huge . As for running this tub it’s a game changer , instead of waiting 24 hours for the tub to heat this is ready to go in less than an hour . This changes the way we use it now. When you don’t use it it’s off not using any energy.I changed the double socket to a WiFi model so I can control the pump from my phone and run a circulating schedule every day. I can wait form them to make a hard shell tub which would be an amazing up grade . ThanksMark
I don't typically write reviews but I couldn't really help myself. The product just works!!! I was looking for a way to heat up an old baptism pool located in my local church building. The Supa heater was able to supply hot water directly from a tap outside the building into the pool! A special thank you to Mark. He was brilliant, professional and took time to explain the best way to use the Supa heater. I highly recommend this because it has truly made a difference.
Can’t believe a Company these days would actually FaceTime you back regarding a small issue with my heater sorted the problem fantastic piece of kit very cheap to run. My hot tub will definitely be keeping an eye on all the accessories up-and-coming and a big thank you to Mark.
Amazing product well worth the money Since I bought it I wanted to see if it was true about how quick the tub heats up. From an empty tub to being full at 40degrees was a little over an hour. Exactly what I wanted. No one likes waiting these days. Also needed some after service after one of the products was slightly damaged in transit, mark ( the owner) was brilliant and sent me the new part out next day, also was so helpful with any questions I had. They also show that you can stand on the Hottub and lid once it was inflated and the answer is yes you can o tried it. it’s a solid construction overall brilliant product top job 👍
Supa Heater arrived with courier damaged pump. Shelly and Mark responded immediately to my telephone call and a new pump was sent out within 2 working days and everything now up and running. Fantastic customer service, could not fault Mark for his assistance. Heater warmed cold lazyspa up in just a couple of hours, very satisfied with first use.
I was really apprehensive at first having to put kit like this together from scratch and yes it did take an evening of reading the instructions and figuring it out but OH MY! What a result and to top it all I even connected the gas tank...no mean feat considering a screwdriver is a foreign object..This product is amazing and it works, I fill my holiday let hot tub through the SUPA from my cold tap and have instant hot water...THIS IS A GAMECHANGER for guest changeovers, so easy to use, and now I have more efficient energy bills too. I did ring the team as I had a question, and had a fab phone call with conversational answers which was very much appreciated. Just wish I had purchased you sooner
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We’re passionate about innovation and our water heater is the first of a range of innovative products designed to live up to its name: SUPA.
Formed by engineers, product designers and creatives, with over 100 years of combined experience, SUPA is all about doing better: designing and delivering better product solutions with better overall performance to get a job done better overall.
Purchasing from SUPA means you take as much care about what you buy as we do. We work with some of the best suppliers to develop products that fit the exact purpose and needs of our customers. We’re not “off the shelf” type engineers and designers, and because of this, every component we include is tested, tested, and then tested some more, so we can be sure that you’re getting value in performance and over time.
Our products are designed to work every time, but if something should go wrong, we’ve made sure our products are easy to repair and where needed also be recyclable so that you can keep them ticking for longer. Where practical and possible, we will do all we can with every product we create to fulfil this ambition in helping to protect our future.
And finally, we put safety first. We place great importance on the safety of our products and ensure full compliance with the latest CE and UKCA legislation, even that implemented by the UK government post-Brexit.
The founders have a combined 100 years working with the world’s largest and most respected retailers, driving a knowledge of safety management and design that we believe matches the very best available.See more
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