Review Time
Even before ordering my sups heater the experience was so good,my first order timed out which I never realised and when I phoned up about it they couldn’t have been more helpful,this is an amazing piece of kit,heated my hot tub water from 10 degrees to 40 in one hour and twenty minutes approx 1500 litres of water.i was amazed at the speed,it didn’t really use that much gas either.i haven’t used it again because of wind and rain every weekend since but fully intend using it in the upcoming holidays weather permitting or until I build a shelter over the tub
Great purchase. Saving us a fortune running our holiday let, especially at this time of year. We are able to turn the tub right the way down between guests and then quickly heat it up just a couple of hours before they arrive which sometimes saves 4 days or so of not having to heat it when not in use.
does what it says on the tin at first I was sceptical but once built and tried it I couldn't believe how quick it was I changed my water in my lazy spar and it heated it from 10 to 38 degrees in less than an hour we have used it many times and love it can't recommend it highly enough best thing we ever bought
Updated rating based on the responsiveness of the Team at Supa, and what was a simple error. New gas connection component is certainly an upgrade. Product once built is 5 star, however note below. No communication from supa when purchased , no invoice or reciept received ever. No email confirming purchase. For a 700 pound Product you are not made to feel special in anyway. Assembly of the unit, is difficult, the video instructions are out of date and uses different names for items than the labels state. Also parts of the video are irrelevant
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We’re passionate about innovation and our water heater is the first of a range of innovative products designed to live up to its name: SUPA.
Formed by engineers, product designers and creatives, with over 100 years of combined experience, SUPA is all about doing better: designing and delivering better product solutions with better overall performance to get a job done better overall.
Purchasing from SUPA means you take as much care about what you buy as we do. We work with some of the best suppliers to develop products that fit the exact purpose and needs of our customers. We’re not “off the shelf” type engineers and designers, and because of this, every component we include is tested, tested, and then tested some more, so we can be sure that you’re getting value in performance and over time.
Our products are designed to work every time, but if something should go wrong, we’ve made sure our products are easy to repair and where needed also be recyclable so that you can keep them ticking for longer. Where practical and possible, we will do all we can with every product we create to fulfil this ambition in helping to protect our future.
And finally, we put safety first. We place great importance on the safety of our products and ensure full compliance with the latest CE and UKCA legislation, even that implemented by the UK government post-Brexit.
The founders have a combined 100 years working with the world’s largest and most respected retailers, driving a knowledge of safety management and design that we believe matches the very best available.See more
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