Review Time
PLEASE PLEASE READ!!!!!!!This supplier sells dated products and is not the same taste as the same product that is not dating. I purchased three boxes of protein bars and was very happy with my purchase until I opened up each package. Every chocolate bar was supposed to be brown in color was completely White. I reached out and they told me it was edible. It may be edible but the taste is no longer what is expected out of chocolate. There is no refund and no exchange on their products. There is a reason why they are telling you there is no refund. They are consciously aware that their products are dated and everybody will request a refund. This is the last time I purchased from this company and I hope enough people read the reviews and do not support this company. Spend a couple dollars more to get the right product and do not support this company until they go bankrupt. They offered no money back no refund and they stopped communicating me with me completely. I will reach out to my credit card and rebuttal the product. The price was good but they tell you when it seems too good to be true that's because it is too good to be true.
I had an incredibly frustrating experience with SupplementSource.ca. I placed an order on December 6, 2024, which was charged to my credit card, but the package never arrived. Despite multiple follow-ups, I was told that an investigation with the courier (UPS) would take 10 business days. Meanwhile, they refused to process a refund, leaving me in a cashflow bind.This is not how reputable businesses handle missing deliveries. Other companies, like Amazon, refund promptly and resolve courier issues internally. I chose to support a smaller business, but the lack of accountability and poor customer service have made me regret my decision.I cannot recommend SupplementSource.ca and advise others to consider more reliable alternatives.
Their free shipping is an unsafe, unreliable, safe drop allowed way of sending expensive goods (over $100).They would not pay for a better shipping method and make you pay for extra no matter how big is your purchase. Usually selling expired products with discounts is their business model. You can find those products inside the trash bin of any grocery store and you do not need to pay over 100 for free shipping to your neighbour's door.
This company sent me 7 cans of All Max Cuts which was supposed to be orange flavoured it is not it taste like garbage and they will do nothing about it. I lost $127 due to this company. All customer service it was argue with me. I would never recommend anybody use this company.
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