sutsu.com

4.8
4.8 Based on 80 reviews

This Trustpilot page is NOT affiliated with the brand Sutsu. Trustpilot have forced us to have this page or they negatively mark down any 5* reviews down to a 3.7 because we don't "own" the page so forcing us to interact with them and use their services. ...

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Average Rating

4.8

/
5

80 Reviews

5 Star
93%
4 Star
0%
3 Star
4%
2 Star
2%
1 Star
1%

Filtered Reviews

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Review Time

CK73
Quality as always

Quality as always, I’ve had a sweatshirt for 3 years, worn frequently in the colder months and it still looks great. Great fit and the colours are really nice.

5
Date of experience: May 23, 2025
Karlie R.
I ordered a Tshirt from Sutsu for my…

I ordered a Tshirt from Sutsu for my partner’s birthday. He loved it and fits perfectly. He already has several tshirt and sweatshirts from this brand and all of them are of great quality and fit. He mainly wears this brand exclusively now. I ordered a wrong size tshirt initially but the team at Sutsu was incredibly helpful and managed to change the order in time to be delivered for his birthday. I’m very grateful. Couldn’t recommend more!

5
Date of experience: May 08, 2025
Tobi_3
Can’t fault the quality of the jumper I…

Can’t fault the quality of the jumper I ordered or the customer service. I wanted to change to smaller size and the exchange process was so efficient and easy via email. Very happy.

5
Date of experience: May 07, 2025
Tucker Kelly
Sutsu, great brand.

I have a good number of Sutsu garments.  Great quality, last well and always true to size.  Can't fault their products.Excellent customer service too. I have a couple of t shirts from around 2017 which, although showing their age, are still in pretty decent nick. Design was called Sun Mountain and when enquiring about replacements I found the design was now discontinued. However, a guy called Jon dug out the old design and arranged a couple of bespoke replacement shirts. Absolutely brilliant.

5
Date of experience: May 01, 2025
Nayyzo91
First class customer support

After ordering my 3rd Long Haul 350grm sweatshirt I thought I had ordered to the wrong colour could not check as confirmations were going to a blocked email account. One email to hello@ and it was re confirmed and re directed to a different email address ...I had purchased the correct item and it will be with me soon. Very efficient first class customer support!

5
Date of experience: Apr 30, 2025
Top quality sweater at a good price

Ive pur hased 5 sweaters in the last couple of months from Sutsu. I very rareky buy clothes as its very difficult to find high quality sweaters anymore, especially online. HOWEVER, Sutsu sweaters are incredilyy good..size is really, the feel and quality of the materials is excellent. Im only going to buy sweaters from Sutsu, and I highky recommend it..especially if you are typically a 2XL-3XL size...plenty of room in XXL.Regards, Eddie

5
Date of experience: Apr 25, 2025
Lexi Lewis
Good Quality, great customer support.

Very happy with the products I got from Sutsu, and when there was a minor stitching issue with a hat, customer support were quick to respond and resolve the issue. Highly recommend.

5
Date of experience: Apr 24, 2025
adrifail13
Trucker cap - disappointing

Purchased the two trees trucker cap in navy. I was pretty excited as the caps had lots of good reviews but when it eventually turned up it not only fitted really badly - it seemed abnormally high and wide so lots of gapping but it also had loose threads and stitches. I own a fair few caps and haven't had this issue before so it's not me having a weird shaped head!They say their items are made to order which I approve of but maybe they were short staffed and Jan from accounts had to knock it up rather than someone competent. I emailed querying it and explaining my concerns and had a pretty blunt response just saying return it with zero apology ¯\_(ツ)_/¯ I'll return it but also have to stump up for postage so pretty peeved to essentially pay £4 for nothing.

1
Date of experience: Apr 24, 2025
Reginald Bell
Love it!

Ordered the Happy Trees sweatshirt and absolutely love it! The quality is great and it fits perfectly. Will definitely be ordering more from Sutsu in future.

5
Date of experience: Apr 19, 2025
Julia
Consistently brilliant

Consistently brilliant. Quality is unparalleled and service impeccable. I own several hats which are amazing, and several sweatshirts which are absolutely beautiful.

5
Date of experience: Apr 18, 2025

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Business Details

  • This Trustpilot page is NOT affiliated with the brand Sutsu. Trustpilot have forced us to have this page or they negatively mark down any 5* reviews down to a 3.7 because we don't "own" the page so forcing us to interact with them and use their services. They will not take the page down. If you want to see reviews of the brand please head to sutsu.com to see over 1300+ reviews.

    Sutsu is an Organic men's & women's streetwear and fashion brand. Established in 2004. All garments are made to order. B Corp Pending.See more

  • email hello@sutsu.com
  • language https://sutsu.com

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