sutsu.com

4.8
4.8 Based on 80 reviews

This Trustpilot page is NOT affiliated with the brand Sutsu. Trustpilot have forced us to have this page or they negatively mark down any 5* reviews down to a 3.7 because we don't "own" the page so forcing us to interact with them and use their services. ...

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Average Rating

4.8

/
5

80 Reviews

5 Star
93%
4 Star
0%
3 Star
4%
2 Star
2%
1 Star
1%

Filtered Reviews

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Review Time

SpaceMan2
Into The Sun Sweatshirt

Quality top as always, love the design and materials. Fits slightly smaller than the two trees top however.

5
Date of experience: Apr 08, 2025
Send returns tracked

Lovely caps. Men's T-Shirts are badly sized, being too wide around the middle and too tight on the arms. Ensure you send your returns as RECORDED and get royal mail to evidence all returns. We had an odd scenario where the return wasn't found until we sent proof it had been received.

3
Date of experience: Mar 07, 2025
Gulliver
Legends

Second order I have received everything fits lovely its decent quality and will 100% be buying again. Top work 👌👌👌

5
Date of experience: Mar 06, 2025
Denzel Foster
Rival to Colourful Standard at half the price

Searched in vain for months for a mustard yellow long sleeve T. I used to get on Colourful Standard whose colors are now disgusting so was delighted to find the colour from Sutsu - order delivered from the UK without having to pay the additional customs charge to Revenue is usual when I order stuff from there.Beautiful quality cotton, colour perfect and superfast delivery and half the price of the equivalent t shirt from Colourful Standard. Full marks.

5
Date of experience: Feb 20, 2025
Sharlene C.
Fully recommended

Was a little sceptical given I'd never heard of them until an Instagram ad, but took a punt and bought 2 sweatshirts as I liked the sustainability and in particular the pricing transparency - it's nice to know what you're actually paying for.I accidentally ordered the wrong size (XS) and noticed after paying, and emailed their main address which responded within a few mins confirming they'd swap my order to size M. It was delivered correctly within 4 working days which is absolutely fine given everything is made to order.The sweatshirts are great quality, nice and thick and I love that the logos are properly embroidered rather than printed so they will last. The fit is relaxed, I'm 5'9, skinny with a bit of a beer belly and an M is the right size/shape but cut so that it has plenty plenty of room. Will definitely buy again.

5
Date of experience: Feb 06, 2025
Karrie Hughes
I like them so much I have 7

I like the designs so much I have bought 7 garments from them over a few years, the quality is fantastic and they have all stood the test of time.I did have an issue with the print on one of them so they sent a replacement with no fuss, so I can also say that their customer support is first class.

5
Date of experience: Jan 30, 2025
Cletus Brooks
Great customer service!

Great customer service!! I brought the wrong size emailed them to see if I could exchanged for the smaller size. They sent me all the information needed to complete this and have sent out the exchanged out the same day. Note I did have to pay to send it back but this was me error and I didn’t mind this.

5
Date of experience: Jan 27, 2025
Benson Anderson
My order came quickly but had a slight…

My order came quickly but had a slight issue with it. Eimer in customer service was excellent and they resolved the issue without any fuss. Very happy and would certainly recommend

5
Date of experience: Jan 15, 2025
Tom F.
Amazing Customer Service

Amazing Customer ServiceI needed to replace an item and the customer service team were super quick and efficient in dealing with me on email. Great to be able to quickly resolve my query. Will 100% buy more from Sutsu!!!

5
Date of experience: Jan 14, 2025
Vicky Price
Brought as a Christmas present for my…

Brought as a Christmas present for my husband.Sage green sweat shirt with bear logo in size M.Great delivery and communication.Product exactly as described and feels really high quality.He loves it as it's a little different and fun.Would recommend

5
Date of experience: Dec 12, 2024

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Business Details

  • This Trustpilot page is NOT affiliated with the brand Sutsu. Trustpilot have forced us to have this page or they negatively mark down any 5* reviews down to a 3.7 because we don't "own" the page so forcing us to interact with them and use their services. They will not take the page down. If you want to see reviews of the brand please head to sutsu.com to see over 1300+ reviews.

    Sutsu is an Organic men's & women's streetwear and fashion brand. Established in 2004. All garments are made to order. B Corp Pending.See more

  • email hello@sutsu.com
  • language https://sutsu.com

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