sutsu.com

4.8
4.8 Based on 80 reviews

This Trustpilot page is NOT affiliated with the brand Sutsu. Trustpilot have forced us to have this page or they negatively mark down any 5* reviews down to a 3.7 because we don't "own" the page so forcing us to interact with them and use their services. ...

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Average Rating

4.8

/
5

80 Reviews

5 Star
93%
4 Star
0%
3 Star
4%
2 Star
2%
1 Star
1%

Filtered Reviews

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Review Time

Lisa
If you haven’t yet, give Sutsu a go, you won’t regret it

Fantastic designs, quality, price and ethics. The after care is second to none. I would definitely recommend. Jon in their customer service department exceeded my expectations when I contacted him with a query. I’ll be back for my next order on the new year

5
Date of experience: Dec 12, 2025
Caroline
Amazing customer service

Ordered a sweatshirt for a Christmas present. It arrived and had a fault in the neckline. I contacted customer service late in the evening and a reply within 5 minutes. 4 days later I had a replacement which was perfect. Amazing customer service and great products. Will highly recommend to anyone. I was sceptical as I'd never heard of them but the service I received was second to none. Keep being great!

5
Date of experience: Dec 02, 2025
Kenny Martin
Excellent Brand

People can be quick to criticise, often misleading websites with poor quality products from China. Sutsu are excellent, have bought a few things. Great design and quality products and would highly recommends.

5
Date of experience: Nov 03, 2025
Ross
Great quality products and excellent…

Great quality products and excellent customer service. One of the sweatshirts I wanted wasn't available in my preferred fit. I emailed them to ask if it would be available in future and they got it made up as a bespoke order. Very reasonably priced too.

5
Date of experience: Oct 24, 2025
Pete
Simply Amazing!!

This company is amazing, their clothing is well made with very good quality with great fit. They're the only t-shirts I wear now! And their customer service is absolutely top-tier, extremely quick to respond and extremely helpful, couldn't ask for a better experience at all!!!

5
Date of experience: Oct 06, 2025
Holden Price
Quality company on all aspects (services, product & community)

I ordered from Sutsu as I originally liked the look of their t-shirts. I then read the journey map of where the t-shirts start and finish across the world and how the cost of the t-shirts is broken down. The shirts arrived and were very good quality, but 2 of the shirts had the right printed pattern on them but the wrong colour. Within 24 hours, I had 2 brand new t-shirts delivered to me. The customer service and the speed of the response I haven't experienced elsewhere. This is a great company, doing good and delivering quality.

5
Date of experience: Jul 24, 2025
Melina
Purchased my first Sutus item

Purchased my first Sutus item, heavy weight Duck Canvas Shorts, they are without any doubt the best shorts I have ever had, very comfortable, made from excellent quality material which has been crafted into simply brilliant shorts. I love the style, they are detail rich, my phone even fits in the phone pocket, I just love them, I just wish they came in more than two colours. I recommend them to you as I’m sure you will be delighted with them as well.

5
Date of experience: Jul 03, 2025
CR45
Excellent Company with a personal touch

Excellent, love this company. I have just ordered my 2nd batch of T-shirts inside a year and after not being able to find a previous design on the website, I sent an email to enquire if the design was still available, not really expecting a response. I got a prompt reply from Eimer, and despite the design being discontinued, Eimer stepped up and arranged an order with my favoured design alongside some new ones and sent through an invoice for payment. Great customer service which is hard to find these days. T-shirts arrived today and I'm very happy. Will be ordering again. Thanks Eimer and team.

5
Date of experience: Jun 30, 2025
Rafael Harrison
Sutsu Cap

Great quality product. Love my Cap!

5
Date of experience: Jun 12, 2025
Dean Harris
Lovely soft high quality tee shirt

Lovely soft high quality tee shirt, colour true to picture on internet. So impressed with the shirt that I have since purchased another 4 in various designs

5
Date of experience: May 23, 2025

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Business Details

  • This Trustpilot page is NOT affiliated with the brand Sutsu. Trustpilot have forced us to have this page or they negatively mark down any 5* reviews down to a 3.7 because we don't "own" the page so forcing us to interact with them and use their services. They will not take the page down. If you want to see reviews of the brand please head to sutsu.com to see over 1300+ reviews.

    Sutsu is an Organic men's & women's streetwear and fashion brand. Established in 2004. All garments are made to order. B Corp Pending.See more

  • email hello@sutsu.com
  • language https://sutsu.com

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