Review Time
I bought there 10 for 30 welcome package on the 12th and was able to some how make a 100 dollar redemption out of it and thought yay I won but THAT WAS NOT THE CASE. Their redemption process is a joke they dont send email notifications when you submit a redemption and you have to contact support. Then they tell you they are having issues with their payment provider and the push to card no longer is available. Now I dont think I'll ever see that 100 dollars so trust me and DO NOT BUY ANYTHING FROM THIS SITE. If you win you will not see your money.
I want to express positive thoughts and am optimistic for the future. I signed up with the company and its related platform on the same night, and they offered a nice variety of games. I managed to convert the free points received with the welcome offer into redemptions on both sites. I would be excited to share about their lower redemption threshold of 50 points, but I am still waiting. The related platform processed my Push-to-Card redemption in just a few hours, while I chose a different method with the company expecting it to be quicker and easier, but that hasn't been the case. Their live chat support is available around the clock, which is great, but I've been informed that my issue has been escalated to the finance team for the past several days. I’ve confirmed that if the payment hasn’t arrived, it hasn’t been sent. I requested to cancel the redemption so I could switch to Push-to-Card, but that hasn't been resolved yet. I’ll update my rating and review once we reach a resolution, and I'm open to playing again. The related platform has a solid reputation, so I believe they will resolve this, though the launch hasn't gone smoothly. I would recommend avoiding the payment method I used.
I want to express positive thoughts, and hopefully I'll be able to soon. I registered with the platform and its related site on the same evening. They had a decent selection of games, and I managed to turn the free credits from the welcome offer into a redemption on both. I would be praising their lower redemption requirement of 50 credits right now, but I'm still waiting. The related site processed my redemption quickly, while I opted for a method with the first site thinking it would be faster and easier, but it hasn’t been. Their live chat is available at all hours, which is a plus, but I've been informed that my issue has been escalated to the finance department for the past few days. I’ve confirmed that if the payment hasn’t arrived, it hasn’t been sent. I requested to cancel the redemption to use a different method, but haven’t succeeded. I will adjust my rating once this is resolved and would be open to playing again. The related site has a solid reputation, so I trust they’ll handle this, but it seems they’re facing some challenges. I would recommend avoiding the initial payment method.
I play on the related site every day. I started with the first site a week ago and have over 14 referrals. I provided proof of two making purchases but didn’t receive credit for it. I've contacted support and for two days, all I've heard is that they will get back to me. What’s the point of having a referral program if it’s not honored? I might start directing players to another platform.
Terrible experience. They claimed my withdrawal was successful, but I never received it. Support says they will add the funds back into my account 'soon,' but I am doubtful. They seem untrustworthy, and I cannot recommend them. Edit: They did restore the funds so I could request another withdrawal, but since then, my account has been banned. Was it due to this review? Are they really this unprofessional? I’m uncertain if I will receive my money; I certainly haven’t yet. This is unacceptable.
This is strictly a slots site. Table games are automated. The support is the worst, similar to the related platform. I placed a $100 bet on a roulette game, and the moment I pressed 'spin,' it said loser, low funds. There was no actual spin. I don’t believe I was cheated; the outcome would have been the same if it had spun, but it didn’t. I recorded my spin, and after this review, I’ll share the loss on social media. This place may cater well to slot players, but it’s not a good option for gambling. I won’t be depositing or logging in again, and I’ll be monitoring my statements closely. Very few people know about this site; I doubt it will gain traction.
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