Review Time
I viewed the ads online and decided to roll the dice on the Even Realities G2 Glasses and the R1 Ring. The delivery took a couple of months which I was okay with.
The order came minus the optional sun glasses clip which I haven’t received and the company isn’t responding to my requests for delivery.
The glasses are not adequate for my hearing loss issue due to lagging speech to text performance.
The R1 ring is nonfunctional for health tracking.
All points considered I will be selling these cheap or they will sit in my drawer of failed experiments.
I purchased the G1 Even Realities in November last year. I'm not happy with the product - I have been patient with the product and the ER staff, but my patience has now been exhausted. These are the reasons I am unhappy with the product and service.1. Days after making the purchase, I received a notification from the sales team that the G2 had been released. I was not offered an upgrade, but instead a discount of $100. While I gladly accepted this at the time, I hadn't realised the new G2 would lead to the following issue,2. Once the G2 were released, ER suspended all sales of any accessories and parts necessary for the G1 - I couldn't purchase an additional pair of sunglasses or even the ear buffers for my ears. This resulted in me not being able to see the projections at all while outdoors if without my sun shades. 3. I still purchased the G2 ear buffers for my ears because the weight of the new glasses caused sores on the tops of my ears that were in fact bleeding daily. As a result, I needed to stop wearing the glasses altogether. 4. The nose pads are too small, so again, the weight centred on small nose pads caused the glasses to leave two prominent bruises on my nose. I've now not worn the glasses at all for 3 months and still have bruises on my nose.5. The connection with my calendar seems to constantly get lost - I had to reset the glasses daily, and sometimes multiple times a day to reconnect the calendar - when I wrote to the ER tech, I was simply told to reset it. This is no consolation and I'm very disappointed in ER's lack of commitment to resolve this since this is one of the main functions of the glasses. 6. The charging case makes a high-pitched whistling sound that means I cannot have it near me when it is charging because the sound gives me a migraine.7. The tech and complaints department instead of resolving the issue about my connectivity wrote me back about something else that was available, which was clearly not my issue and was mistaken with someone else's complaint.8. I purchased the ear buffers on the 29th of November. At the time, your website informed me the delivery would take between 2-4 weeks. It is now the 10th Feb and I still have not received them. This resulted in not being able to take them on a trip overseas because I simply couldn't bear the pain of the glasses any longer. I'm very disappointed with my purchase, and frankly feel ripped off after purchasing an expensive product I cannot use at all. I realise ER does not offer refunds for glasses with a prescription, however, I requested a refund on the basis that your product falls significantly short of what it purports to provide, while also not informing me, the buyer, of the risk to my ears and nose caused by the weight of the product. Given there is a prescription on the frame, I offered to accept a full refund of the product, and the accessories I purchased, less the $159USD for the prescription lenses. The ER complaints department requested a medical certificate as evidence, which I couldn’t provide- why would I go to a doctor about a bleeding sore caused by their glasses?? I just stopped wearing them, and explained that I was unwilling to reinjure myself to provide this evidence. They said this is the first time anyone has ever complained, but I find that hard to believe since they clearly developed the ear buffets as a solution to past complaints similar to mine.As a resolution, they offered me a new pouch…for a product a cannot wear.The glasses may look smart but are not suitable for anyone who needs to wear them daily. Additionally, their software needs improvement to be properly functional. I would not buy again and regret my purchase.
I wanted to love this company. The G2 glasses look incredible on paper and the reviews from tech journalists are glowing. So I ordered a pair. That was over a month ago. They're still not in production.
What's frustrated me most isn't the delay itself. Hardware startups have growing pains. I get it. It's the communication, or complete lack of it. My estimated shipping date has shifted with zero proactive outreach from the company. I only found out by obsessively checking the order tracker myself. The only emails I've received are marketing emails asking me to leave a Google review and telling me about features I can use once I receive a product that doesn't exist yet.
I reached out to customer support and got a response that seemed detailed and human until I asked a follow-up question and received the exact same response verbatim. It was automated.
After doing some research, I've learned my experience is far from unique. There are customers who ordered in November 2025 who are still waiting as of February 2026. Estimated dates changing multiple times. People being told their order was "expedited" only to see it delayed again. And apparently the R1 ring is out of stock entirely, but instead of announcing that publicly, they're just quietly pushing individual customers' dates back.
What really bothers me is that their website still advertises a 4-5 week delivery window for new orders. That's not what's actually happening, and they know it.
I'm also concerned about the cancellation policy. Prescription orders can't be cancelled after 24 hours, but some customers are reporting that their orders haven't even entered production weeks later. You're locked in with no product and no clear timeline.
I still think the product itself has potential. But a company that can't be honest with its customers about timelines, inventory, and delays is not a company I'd recommend buying from right now. Wait until they sort this out.
Be very careful before buying these. I am currently in a dispute regarding a return, and management sent me an email stating they would "restrict access to the Even Realities App" if I didn't comply. Since the glasses require the App for almost all functionality, they are effectively threatening to "brick" hardware I paid for. Their marketing claims to be "privacy-focused," but a company that holds a remote kill-switch over your head is the opposite of private. You do not truly own this device. Don't believe the "Open Source" or "Privacy" marketing. During a customer service dispute, the company threatened to ban my account and cut off App access. If they can remotely turn off your glasses' functionality just because they are unhappy with a return request, you don't own the product, you are just renting it. True open-source hardware wouldn't have a remote kill switch. In summary; Great hardware, but dangerous company policy. If you have any issue with billing or returns, they threaten to disable your App access, rendering the glasses useless. Do not spend money on hardware that the manufacturer can turn off whenever they want.
I wanted to love this company. The G2 glasses look incredible on paper and the reviews from tech journalists are glowing. So I ordered a pair. That was over a month ago. They're still not in production.What's frustrated me most isn't the delay itself. Hardware startups have growing pains. I get it. It's the communication, or complete lack of it. My estimated shipping date has shifted with zero proactive outreach from the company. I only found out by obsessively checking the order tracker myself. The only emails I've received are marketing emails asking me to leave a Google review and telling me about features I can use once I receive a product that doesn't exist yet.I reached out to customer support and got a response that seemed detailed and human until I asked a follow-up question and received the exact same response verbatim. It was automated.After doing some research, I've learned my experience is far from unique. There are customers who ordered in November 2025 who are still waiting as of February 2026. Estimated dates changing multiple times. People being told their order was "expedited" only to see it delayed again. And apparently the R1 ring is out of stock entirely, but instead of announcing that publicly, they're just quietly pushing individual customers' dates back.What really bothers me is that their website still advertises a 4-5 week delivery window for new orders. That's not what's actually happening, and they know it.I'm also concerned about the cancellation policy. Prescription orders can't be cancelled after 24 hours, but some customers are reporting that their orders haven't even entered production weeks later. You're locked in with no product and no clear timeline.I still think the product itself has potential. But a company that can't be honest with its customers about timelines, inventory, and delays is not a company I'd recommend buying from right now. Wait until they sort this out.
Picked up my Even G2 and R1 just a bit over a month after ordering, and they’ve already changed how I travel. Navigation is very smooth, translation and Conversate works great for communicating with locals, and I can follow directions without checking my phone. I really like how discreet they feel — they look like normal glasses but little do my friends know, there's much more than meets the eye.
For the price these are truly dismal. Transcription barely works consistently, and is too slow. The Conversate feature and translation are the same. This is laughable software. If you start Conversate from the R1 ring it quits early - there are so many bugs in the UI for about 5 screens I would be embarrassed to have produced this at the price point for which it is sold. No headphones / bone transducers. You should open your developer program up because these are only usable by tinkerers who can write better software. Honestly, these are so lackluster I cannot believe it. They could be cool but you have significant work to do before they actually are really useful.
I ordered my G2 and R1 in late December and they arrived about four weeks later. I was excited to get them but a bit skeptical. Well, after using them for a couple of weeks, I can’t imagine my day without them. The real-time translations are super helpful — especially in classes when the professor talks fast. The AI summaries save me hours of note-taking too. Comfortable enough to wear all day. They look cool, and are actually practical.
I absolutely love my G2 and R1 ring. The real-time translation and schedule management features are saving my life at work. I only wish they would release more frame colors soon! The current ones are classy, but I’d love to see a bolder option too. That said, the build quality is top-tier and all the minor issues I noticed in the G1 have been fixed. Highly recommended!
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Even G1 is the everyday smart glasses designed to seamlessly blend stunning aesthetics with digital functionality. We explore human experiences where digital and physical realities merge. Even Realities is driven by an ambition to make people thrive and advance with digital technology without being submerged by it. We refer to this vision as Undisturbed Connections. All we really want is to help people see what matters, when it matters.See more
