techsmith.com

4
4 Based on 219 reviews

We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, less...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4

/
5

219 Reviews

5 Star
66%
4 Star
7%
3 Star
6%
2 Star
6%
1 Star
15%

Filtered Reviews

Filter Reviews

Review Time

Juergen Maier
The human factor will continue to be crucial.

As the company's support team informed me, AI issues led to confusion and delays in finding a solution. However, human intervention in the communication process enabled the problem to be quickly identified and resolved. The human factor will continue to be crucial.

4
Date of experience: Oct 27, 2025
Steve Raub
TechSmith SnagIt Software is a Quality, Useful Product

TechSmith SnagIt software has always been a valuable asset in my daily communication.Thank you

5
Date of experience: Oct 26, 2025
Anne-Sophie
It was helpful and résolution fast.

5
Date of experience: Oct 25, 2025
Easy
you guys care and try real hard thats…

you guys care and try real hard thats why I have been a customer for years

5
Date of experience: Oct 25, 2025
Resul
Excellent

Helpfull ı glad your

5
Date of experience: Oct 25, 2025
TechLicenses
excellent and great support

excellent and great support

5
Date of experience: Oct 25, 2025
Support agent was very helpful!

Support agent was very helpful!

4
Date of experience: Oct 25, 2025
DonM
Timely

Timely, complete, simple-to-understand answers. I don't know what else one might ask for.

5
Date of experience: Oct 25, 2025
J A H van den Heuvel
Stable and good software

I make many presentations and I use Snagit many times. I have to say when there was a problem the communication was very good and fast.

5
Date of experience: Oct 24, 2025
Garry
Great service, thanks for the help

TechSmith were happy to help with my problem.

5
Date of experience: Oct 23, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, lessons, and everyday communication.

  • email https://www.techsmith.com/contact.html
  • call 5173812300
  • language https://www.techsmith.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More