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techsmith.com

techsmith.com

4
4 Based on 219 reviews

We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, less...

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Average Rating

4

/
5

219 Reviews

5 Star
66%
4 Star
7%
3 Star
6%
2 Star
6%
1 Star
15%
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Review Time

Albert
It took several email exchanges

It took several email exchanges, about four to five, to fulfill my initial request for a link to the latest version update of our licensed product. That said, I appreciate receiving the link and thank you for following through.

4
Date of experience: Oct 18, 2025
Carol
My request was handled within a day or…

My request was handled within a day or so.

5
Date of experience: Oct 18, 2025
Daniel
If you have a problem

If you have a problem, let me know. I’ll come back to you. You guys are always dead technical support. I was there as well. Stupid things I do you guys always fix it. Hope you understand what I’m trying to say I have no problem.

5
Date of experience: Oct 18, 2025
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Dr. Jeff Ulmer
Lost Privilege

You took away the educational discount from Screencast Pro.

2
Date of experience: Oct 17, 2025
Pam
I need a follow-up hands on help to…

I need a follow-up hands on help to record a meeting and play it back in Webex for all attendees.

2
Date of experience: Oct 17, 2025
customer
Good customer service made the software…

Good customer service made the software transition seamless

5
Date of experience: Oct 17, 2025
Greg Marshall
Great support re: old product license

I was checking on whether my old product license was still valid. The support person was very helpful, explained my options, and even followed up a couple days later because I had not responded. Excellent customer service!

5
Date of experience: Oct 17, 2025
Janet Greenwood
Brilliant image and video software

Brilliant image and video software. We use Snagit and Camtasia regularly within TT Environmental, it makes capturing images and editing video really easy and intuitive. Thoroughly recommended, and we've been using them for over 10 years.

5
Date of experience: Oct 17, 2025
Tom
Pricing model

Product is great. But your new pricing model is bad.

1
Date of experience: Oct 17, 2025
Rob
Fast and very informative answer to my…

Fast and very informative answer to my question. I was able to resolve my account issue and get my software downloaded and reinstalled. 👍👍

5
Date of experience: Oct 17, 2025
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Business Details

  • We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, lessons, and everyday communication.

  • email https://www.techsmith.com/contact.html
  • call 5173812300
  • language https://www.techsmith.com

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