techsmith.com

4
4 Based on 219 reviews

We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, less...

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Average Rating

4

/
5

219 Reviews

5 Star
66%
4 Star
7%
3 Star
6%
2 Star
6%
1 Star
15%

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Drew Andrews
Everything Techsmith is the Way to Go

I use SnagIt, Audiate, and Camtasia DAILY. The only thing I do more than that is breathe. Camtasia is and always has been my go to video editor. SnagIt is the only screen capture tool you need and none of the others come close to it. They are not even half as good as SnagIt is. That is how far it is ahead of other screen capture tools. Audiate: Where have you been all my life. The best way to edit audio and now it has AI voices as well. Let's not forget all the FREE TRAINING Techsmith provides. Been a customer well over 12 years. Wouldn't be a content creator if it wasn't for them.

5
Date of experience: Oct 11, 2025
Dr. Ramakrishnan rkmaths.net
Camtasia Assistance Superb Experience ( CASE)

Real time help by persons and the way they wait patiently giving enough time for to learn, search and do what they tell us to do is simply superb. We kearn not only camtasia but also friendliness.

5
Date of experience: Oct 11, 2025
James
No upgrade path for users who bought…

No upgrade path for users who bought stand alone licenses.

1
Date of experience: Oct 11, 2025
Gina Bender
Always very helpful in meeting my needs…

Always very helpful in meeting my needs and getting my questions answered promptly.

5
Date of experience: Oct 11, 2025
Herzon
Great Products, but Limited Student Discounts

Although I really like their products, especially Snagit, I think they should offer student discounts to more countries, not just the US, UK, and Canada. Expanding this benefit globally would help students like me and allow them to reach a wider audience.

1
Date of experience: Oct 11, 2025
Roman STUDIO
Clear communication. Fast solution.

Just smooth and clear communication. Fast solution. Thank you.

5
Date of experience: Oct 11, 2025
sharonmullin
I really appreciate your help with…

I really appreciate your help with recovering my older version of SnagIt. I love this simple program and am too old to learn new versions! Thanks!!

5
Date of experience: Oct 11, 2025
Charles
Aubrey Saison was very helpful and answered all my numerous emails to renew my maintenance agreement

Aubrey Saison was very helpful and quickly provided me with the details I needed to review my maintenance agreement. Jennifer S on Tier 2 Customer Care gave me a link so that we could pay for our agreement online, very helpful to our Finance Team. Thank you for an easy renewal process and a great Camtasia program.

5
Date of experience: Oct 11, 2025
David B
Questions Answered —Fast Results

All my questions were answered – – most of them through the automated bot, but my main concerns were referred to and answered by a TechSmith representative. I appreciated the timely answers and fast results.

5
Date of experience: Oct 11, 2025
Profit over trust — disappointing policy change from TechSmith

After years of selling perpetual licenses with maintenance plans, the reason I bougjt it, TechSmith moved to an opaque subscription model. Customer support ignored clear questions, replied with empty phrases. Another U.S. company putting profit over trust. The software was not the best in class, but the company’s attitude clearly converts customers into losers.

1
Date of experience: Oct 10, 2025

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Business Details

  • We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, lessons, and everyday communication.

  • email https://www.techsmith.com/contact.html
  • call 5173812300
  • language https://www.techsmith.com

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