techsmith.com

4
4 Based on 219 reviews

We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, less...

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Average Rating

4

/
5

219 Reviews

5 Star
66%
4 Star
7%
3 Star
6%
2 Star
6%
1 Star
15%

Filtered Reviews

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Review Time

Shlavaty
I have used Snag-it for years

I have used Snag-it for years. Honesty there is no way I could do what I do without it. This is a product that I cannot live without!

5
Date of experience: Oct 19, 2025
Joel
Issue has not been resolved

I'm not sure what this survey is about. My request hasn't been addressed.

1
Date of experience: Oct 19, 2025
Neal
Clear instructions.

Clear instructions.Provided quickly.And follow up to make sure it worked for me.Thanks!

5
Date of experience: Oct 19, 2025
Abbey Villegas
Won't leave Snagit

Won't leave Snagit. It's the best solution

5
Date of experience: Oct 19, 2025
Gerald
Human intelligent support 5 stars

Firstly, human experience, which is what I believe this was, is often superior to Ai still in most cases, except where technical information is readily available on the internet. For any other queries, AI often cannot solve the problem. I have experienced this on facebook and other platforms. If it is not programmed in cannot fix. So quick intelligent human response, is what I am always impressed wiith.

5
Date of experience: Oct 19, 2025
Jerrold Peters
Snagit - great utility that I can't be without!

I used Snagit in my job before I retired. After I retired and had to buy my own computer I missed not having Snagit so I purchased a copy for my desktop computer and laptop. I use it a lot. It's a great way to screen scrape to keep documentation instead of writing things down.

5
Date of experience: Oct 19, 2025
Everbest
Great business support and service.

Great business support and service.We will come back :)

5
Date of experience: Oct 19, 2025
Lindarafferty
Spent 5 days trying to establish a new…

Spent 5 days trying to establish a new account so my IT person could help me with a major project. VERY mixed, confusing messaging, awful website direction, dead ends, outdated information. My IT person has used your product for many yearsand swears it is magnificant. One never gets a second chance to make a great first impression is certainky true with TechSmith.

2
Date of experience: Oct 19, 2025
Annette
The person on the chat answered all my…

The person on the chat answered all my questions. They were able to assist me in resetting my password as well.

5
Date of experience: Oct 18, 2025
Simon
very good !!

5
Date of experience: Oct 18, 2025

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Business Details

  • We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, lessons, and everyday communication.

  • email https://www.techsmith.com/contact.html
  • call 5173812300
  • language https://www.techsmith.com

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