Review Time
The recent update to 2022 meant that my camera set up no longer works. It crashed a few times with the other camera too. Really annoying!! Techsmith have said they didn't test or reccomend the Canon EOS webcam utility; then why did it work on 2021 - magic?! I did try 2021 free to make sure it worked an it did. So I bought it.Then there is the crashing; i use Camtasia for my business. Setting up the lessons takes a long time due to the nature of the work. To then sit there, record half an hour of video after a 2 hour set up, and have the software crash is totally unacceptable. This has happened MULTIPLE times, and not just with this camera. I just can't so pack up and go home, it's soul destroying, and a motivation killer. So today, I set up, open Camtasia to record. Record a lesson, stop the recording, aaaaaaand, it didn't save it, says I have to log in and add a license, which I had donr and do have! WHY did it let me sit there like a muppet and record a whole lesson if it wasn't going to save it???Camtasia is so integrated in to my business now, it's difficult to change.That being said, the editor is great. FIX THE BUGS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!I'm going home
Poor poor poor customer service. Their software keys do not work correctly. Sometimes they send them to multiple emails so all your keys are not on the same account. Customer service is only M-F for very LIMITED hours. So if you are working outside that window.... you will have to WAIT till they decide to respond...which is a while.
Downloaded Techsmith Camtasia as Techsmith advise that they offer a free trial. Nowhere within this free trial download offer do they make it clear that you won't be able to publish anything without a massive watermark unless you pay for the product. Very misleading and underhand sales tactics in my opinion, and it's not a free trial at all if you can't actually produce your content. I wouldn't buy Camtasia for this reason alone. If you can't trust the company before you buy from them, what chance do you have if you do. They have also now flagged my review suggesting it may be inaccurate and asking for my telephone number and reference, I don't have a reference for their free download and I've certainly no intention of providing them with my telephone number. Just look at their free download of Camtasia and see whether they advise you won't be able to publish without a huge watermark. The facts speak for themselves on this one.
Techsmith deleted all our videos....We are a small educational organization that made some interactive videos with Camtasia. Because they used interactive features, we hosted them on techsmith's website. During the pandemic they sent us a message saying that all videos that hadn't been accessed in a year would be deleted. We thought we were fine because there are teachers who use our videos every semester. Then they deleted the videos anyway. When I contacted customer support, they told us there was nothing they could do. Bottom line: don't trust TechSmith to host your videos.
(Review for SnagIt and Camtasia)These 2 applications by this company are among the best in their genre.Snagit contains all that you need to create professional-looking screenshots with many tools for annotation, cropping, and editing that can help a lot.I use it both for quick screenshot cropping to send with instant messages AND professional screenshots to send to my staff on how to do things with the computers.Camtasia is also the best screen capture I've ever used, can create quick and professional-looking training videos, with also many tools for annotating and adding effects on videos, sounds, and mixing.I own both these software, with their respective maintenance agreement to always have latest versions.Their price is not low as some expect, but the ease of use makes them worth every penny.
Claim your business profile now and gain access to all features and respond to customer reviews.
We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, lessons, and everyday communication.
