the4thutility.co.uk

4.5
4.5 Based on 440 reviews

...

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Average Rating

4.5

/
5

440 Reviews

5 Star
82%
4 Star
3%
3 Star
0%
2 Star
2%
1 Star
12%

Filtered Reviews

Filter Reviews

Review Time

Zsofia
Olu was super helpful finding out all…

Olu was super helpful finding out all the answers to my queries. Brilliant costumer service.

5
Date of experience: Oct 22, 2025
brett delpino
Excellent customer service

She was excellent lovely lady very helpful and jolly

5
Date of experience: Oct 22, 2025
Simon Lynch
Recommend 4th Utility

From the point of making the decision to order to the point of having a working service, I could not fault the speed or communication of the process. The City Fibre engineers were also first rate, despite the installation requiring the overhead cable to be connected from quite a distance. So far, no issues to report.

5
Date of experience: Oct 22, 2025
Ammar kherallah
Great service by Callum

Great service by Callum, very fast, effecient and straight to the point. Made the entire process easy, what more do you need!

5
Date of experience: Oct 22, 2025
Maya Yeung
no trust of this company

What a horrible experience in 4th utility! I called around 10 times to make the correction on the price of contract due to the incorrect information at the time of registration. All the time when I called the customer service they said it will be alright and agreed to make the correction of price for me. But even after called for 10 times asking for the same request there were totally no update and even charged me more!

1
Date of experience: Oct 22, 2025
Mr Whitaker
Sorted my problem.Very efficiently

Sorted my problem.Very efficiently

5
Date of experience: Oct 21, 2025
Hina Adeela
Akindeji was very helpful and polite.

Akindeji was very helpful and polite.

5
Date of experience: Oct 21, 2025
Rave King
Called to change my payment date spent…

Called to change my payment date spent a short time on hold. The lad I spoke with done security asked what I needed and done it within 2 minutes. Nice quick and simple

5
Date of experience: Oct 21, 2025
Matthew
Very professional

Very professional and understanding on my call. Will determine service when provided but the experience was great by John!

5
Date of experience: Oct 21, 2025
Christopher Otsu
Wayne was more than helpful

Wayne was more than helpful. Very patient and sorted out everything for me.

5
Date of experience: Oct 21, 2025

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