Review Time
It all started mid aug , bought a first class ticket , they would not send ticket for first 2 weeks blaming airlines after sending me confirmation emails and all wrong promises . Then they tell me the prices are changed and airlines will give me voucher for the extra money if I pay extra 775£ which I did again and surprise no ticket again . Then they say airlines needs to change ticket times when I called airlines they told me the company has never paid the money to them so no tickets are being issued. So again the staff from the company had lied and his name was Danny . Then when I got upset about it ,Rohan, manager comes in scene and tells me there was never any tickets issued and they have to cancel my ticket and will do full refund in 2-3 days . This was on 5th sep and since then it’s been a month now i didn’t get any money other than false emails of dates the money will be transferred . Plus the staff on reservations talks as if they own the company and they doing us a favour , well u gave us the offer of cheap tickets and didn’t stand upto your promise . This has happened to how many people I don’t know . I am getting my money back after a mo th in part payment which I got some last night and Rohan has been promising me this since last 2weeks that it’s been transferred . Which world u lot live in . Don’t lie and make up for the clueless and unorganized company u work for . Full of lies , never buy even a bottle of water from such liars . They are buying tickets from some other merchants who are bigger frauds , jokers
They very helpful and when I have problem regarding timing Mr Krish were very helpful and assisted me to get what I really need plus he offered me with vouchers for the next booking which Mrs Maria helped me to get that, overall they were perfect and friendly.Thank You guys.
Scam. You can't pay online. Then they send you a suspect link and 5-6 calls to make the payment.Dear user,Thank you for getting in touch. We understand this is highly frustrating.The company you are referring to is not part of our group and they are taking advantage of our platform to misbehave with users. Please be aware we are taking action against their improper use of our brand and we are tracking complaints in a manner that protects your personal data.Best regards,The Jetcost Team
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