Review Time
I had a really great experience with Black Tux. We organized the rentals for a wedding that I was a groomsman in. My suit arrived on time and was fully in accordance with what was promised. The suit fit well and was stylish. While there’s a tight window to send items back or get alternations made, I didn’t have to use those services. The return process was very easy as well.
Everyone we interacted with at The Black Tux was genuine, kind, and stopped at NOTHING to get us our tux on time. We ordered extremely last minute (not recommended but this was our circumstance) and the team worked hard to consult the warehouse, update me on the tracking, and get the suit next day AIR EARLY shipped to us. We were able to enjoy our best friend’s wedding (also named Pat like The Black Tux’s origin story) and look great doing it. Thank you so much to Lily, Stephanie, and the entire team for your great customer service.
I recently decided to use The Black Tux for 2 weddings I had very close to one another. I really wanted a unique look and fabric and they had just what I was looking for: Ocean Velvet. Before securing the rental I decided to do the At Home try on to make sure the fit would work well. I was a little disappointed that I couldn't try on the exact tux I was renting but at the end of the day it didn't matter. I was sent the tux VERY early and had it for almost 2 weeks before the event which was really nice. The tux looked great but the pants had some damage that I wasn't okay with, so I reached out and they immediately sent me a replacement pair at no charge. At the event I received compliments all night long on my tux and was overall extremely satisfied with the whole experience. I even tried a last minute rental for another wedding 2 weeks later and got the tux early again! Everything worked out perfectly and you've made a lifetime customer out of me.
The in store experience was amazing, receiving the tux was also seamless and the delivery and shipping box was very straight forward. I got many compliments on the tux, other guests were wearing tux's from black tux, I will absolutely rent from them again.
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The Black Tux is changing the suit rental game. We offer the finest fabrics, the best selection, and a guaranteed fit, all entirely online. The result? The highest quality suit, sized to your frame, shipped for free, straight to your door.
