thebraintreegiftcompany.co.uk

4.6
4.6 Based on 11 reviews

The Braintree Gift Co. provide a wide range of home interiors and gifts from decor items to soft furnishings and everything in between, including jewellery and seasonal products. We pride ourselves in offering exceptional customer service to our wonder...

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Average Rating

4.6

/
5

11 Reviews

5 Star
92%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
8%

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Wendy Lester
To the Management, I would like to take a moment to express my sincere gratitude to Elaine at your

To the Management,

I would like to take a moment to express my sincere gratitude to Elaine at your Braintree Outlet Village gift shop. She truly went above and beyond her role to help me purchase two giraffes recently and arrange for them to be shipped safely to Spain. From the very beginning, Elaine was incredibly helpful, patient, and attentive, making what could have been a complicated process feel smooth and stress-free.

Her willingness to take extra time to assist, answer questions, and ensure everything was handled correctly did not go unnoticed. Elaine is a true gem and a wonderful representative of your company. Her excellent customer service reflects very positively on your brand, and I hope her efforts receive the recognition they deserve.

Please pass on my heartfelt thanks to Elaine for her outstanding support.

5
Date of experience: Apr 12, 2026
Wendy Lester
Elaine was the best

To the Management,I would like to take a moment to express my sincere gratitude to Elaine at your Braintree Outlet Village gift shop. She truly went above and beyond her role to help me purchase two giraffes recently and arrange for them to be shipped safely to Spain. From the very beginning, Elaine was incredibly helpful, patient, and attentive, making what could have been a complicated process feel smooth and stress-free.Her willingness to take extra time to assist, answer questions, and ensure everything was handled correctly did not go unnoticed. Elaine is a true gem and a wonderful representative of your company. Her excellent customer service reflects very positively on your brand, and I hope her efforts receive the recognition they deserve.Please pass on my heartfelt thanks to Elaine for her outstanding support.

5
Date of experience: Mar 27, 2026
Lorraine Caldarella
Very disappointed

Very disappointed, I travelled some distance to go to Freeport, especially for this shop that used to be so beautiful and full of fantastic, one off ornaments with so much choice of Christmas ornaments also. Well today i walked in and literally turned around and walked back out, it is nothing like it used to be, a few ornaments and the rest of the shop was candles and scented sticks. Wont be going back there again.

1
Date of experience: Nov 17, 2025
Jerri Taylor
An excellent home accessory shop

I have bought quite a few items from this shop now, the products are always excellent quality and delivery is prompt.

5
Date of experience: Mar 22, 2022
MC75
Great company!

The nicest people selling beautiful products! I will definitely be returning!

5
Date of experience: Mar 08, 2022
Lacey Hughes
Great service and prices

Great service and prices . So helpful picking the right products for me

5
Date of experience: Mar 05, 2022
Mildred Parker
Really lovely quality and the prices…

Really lovely quality and the prices are really reasonable for their products. Really helpful and nothing is to much trouble. Definitely will be buying from this company again.

5
Date of experience: Mar 03, 2022
Edris B.
Really lovely items for sale and so…

Really lovely items for sale and so reasonably priced. Service was great- delivery options given and very accommodating when I needed to pick up at a time different to that arranged. Couldn’t fault them!

5
Date of experience: Mar 02, 2022
Bobby R.
Amazing

Amazing, love all the items xx

5
Date of experience: Mar 02, 2022
Ayshea3495
Great local business

Great local housewares and garden shop with a modern contemporary feel , I have ordered and collected many items as gifts and lots for my home , beautiful affordable pieces , I especially like the led bits , always a friendly face at the door , would definitely recommend .

5
Date of experience: Mar 02, 2022

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Business Details

  • The Braintree Gift Co. provide a wide range of home interiors and gifts from decor items to soft furnishings and everything in between, including jewellery and seasonal products.

    We pride ourselves in offering exceptional customer service to our wonderful customers while providing quality, yet very reasonably priced homewares and gifts.

    Corporate enquiries are always welcome. See more

  • email hello@thenraintreegiftcompany.co.uk
  • language https://www.tbgc.co.uk

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