thecasefactory.com

3.6
3.6 Based on 43 reviews

We offer handmade leather phone cases in genuine italian leather....

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Average Rating

3.6

/
5

43 Reviews

5 Star
60%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
35%

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Kyle Clark
Fake company not replying to my Mail

Fake company not replying to my Mail

1
Date of experience: Feb 04, 2025
Claude L.
Terrible quality! Don’t buy from this company

Terrible quality!I recently bought a phone case from the case factory Sweden and not only was the package delivered very late (around 3 weeks later than promised) I also had to tell them via email what I ordered, after not getting a confirming email about my order, due to trouble with their systems. When the package finally was delivered and I had used the case for approximately 2 weeks it was already severely damaged and “worn out”. I have been really careful with my case, not doing anything out of the normal. The case has been discolored and the sides are falling apart. I noticed the light borders of the case turning brown/ blackish only a week after I started using it.When I emailed the company that I earlier had contact with, whilst their system had troubles, I got no answers. I sent them a clear explanation and pictures about what I see as a big problem for the price that I payed. I did not get any money back what so ever, and am deeply dissatisfied with my experience. Do not buy anything from this company as they promise a quality they do not provide!

1
Date of experience: Jul 21, 2024
Chelsea Walker
Hi from Saudi Arabia

Hi, I am a customer from Saudi Arabia, and my experience with the Case Factory has been outstanding. The case feels great, it's soft and grips my iPhone 13 mini really well.The charger is also really good. It charges super fast and the design is impressive. I love the embedded lightning cable; it's so helpful and convenient. The charger body is light and feels velvety and nice.I'm definitely planning on making more purchases from the Case Factory in the future, God willing.Thank you very much! 💖💖💖

5
Date of experience: Jul 09, 2024
Beautiful case

Beautiful case, fits perfectly.I have already bought other cases here.The delivery time is a bit long, almost 14 days. That would have been quicker

5
Date of experience: Jun 17, 2024
modepro86513
I have placed an order for three case…

I have placed an order for three case but only recived one and they don't reply back to the mails I put to them this so frustrating and there isn't even a return policy

1
Date of experience: Jun 13, 2024
SawBurN57
A case with really high quality feel

5
Date of experience: Jun 10, 2024
Gwendolyn Adams
Help service :-8388O2I728

I am satisfied the quality and design, also shipping was fast. One thing the emboss initial is not centered, it is pity.

5
Date of experience: Jan 25, 2024
JB74
I am satisfied the quality and design

I am satisfied the quality and design, also shipping was fast. One thing the emboss initial is not centered, it is pity.

4
Date of experience: Jan 08, 2024
PD20
Nice product

Nice product, good service.

5
Date of experience: Jul 06, 2023
Jacinta Smith
all is perfect

all is perfect, the case, the nice price, the delivery...thank you very much!!!

5
Date of experience: Mar 07, 2023

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