Name: thesuperiormane.com
Telephone: 8447079823
Rating: 3.2

KW Guest

Integrity

Part of my order didn't arrive. I contacted Amanda at customer support and she promptly took care of the problem. That's truly customer service!!

Date of experience: Apr 30, 2024

Nathaniel Foster Guest

1 year ago

Grey Gone

Superior Mane is what a company should be model after. Great customer service all due to Amanda! She responded quickly to an issue that I had with an order I place and forgot to enter the 50% discount price. She took care of it within a matter of minutes!The product that I reordered is the Grey Reducing Shampoo Bar. It works just as it states in their site. It does take some time to see the difference so you need to be patient. It took about 2 weeks using it every night until I saw a noticeable difference. It did exactly what I wanted, a gradual darkening of the grey without looking as though I colored it. It blends all the grey hair with your natural hair and gives it a uniform color. Before I had streaks of grey hair mixed with my natural hair which I didn't like. Now it's all a blended darker grey uniform grey. I doesn't look as though you used a hair color. My hair dresser noticed it right away and was amazed when I walked in for my haircut. She wanted the company name so she could pass it along to her other clients.If you're debating on whether to buy it, don't. Just try it. You won't be disappointed. All you need is to be patient and you'll be glad you ordered it. It's so simple to use. Just wet your hair and rub the shampoo bar to lather up and leave it on while you wash your body. Rinse your hair and body all the same time. Easy!

Date of experience: Apr 29, 2024

Nowell Fisher Guest

1 year ago

Integrity

I ordered but failed to apply the discount code. Amanda caught this and corrected it for me. I call that integrity.

Date of experience: Apr 26, 2024

MatkaPrtka67 Guest

1 year ago

Recently had an order but was one…

Recently had an order but was one shampoo short, I emailed straight away and was sorted the next day great service!

Date of experience: Apr 25, 2024

Ollie Guest

1 year ago

Had to cancel an order before it was…

Had to cancel an order before it was shipped since I knew I won’t be at the address I gave. They refunded to do anything.

Date of experience: Apr 24, 2024

Talia Weber Guest

1 year ago

Grey reverse bar doesn't work

Grey reverse bar doesn't work at all.

Date of experience: Apr 18, 2024

Raleigh Guest

1 year ago

Amanda gave me great customer service…

Amanda gave me great customer service with an incorrect price.

Date of experience: Apr 17, 2024

ElGnomo67 Guest

1 year ago

Commendable Customer Service

Commendable Customer Service - @Amanda Had an error with the shipping address and Amanda helped to fix it well before the product was shipped. Response was swift & appreciate the care, Amanda !!

Date of experience: Apr 17, 2024

Rhoda Adams Guest

1 year ago

Simple Creature Messes Up, Mane Fixes It

As I'm a simple creature, I accidentally left an old address in the order for shipping.Touched base with Mane support crew, Amanda sorted it out in a jiffy.Bloody legend.If the product is as good as the service I'll be double stoked. Stay tuned

Date of experience: Apr 12, 2024

CB80 Guest

1 year ago

I had a mishap with the container

I had a mishap with the container, top flew off and everything went down the sink. They replaced it without me asking them to do that. Great customer service!!