Review Time
I had a difficult case to prove,I was given regular good advice & updates with regards to the strength of my case & progress.It took a while but we got to fair conclusion in the end, I would definitely recommend Veena and the team
Vivienne dealt with my case and I couldn’t have gotten through this past year without her advice, support and understanding. I emailed her all the time and she always got back to me straight away or would call me. Vivienne fought for me and showed me that she cared about my feelings. I highly recommend this company especially Vivienne. Thank you from myself and my family,
I would have given zero stars if possible .I will say on here so they might get the message I CAN NOT ACCESS ATTACHMENTS IN EMAILS as I am registered blind and have a reader machine . The £100 offered for poor service is not being accepted and I will take this to the Ombudsman Too many mistakes made including typing errors and the best was the Legal Executive copying in a National newspaper for replies to be sent to . I have always said it was probably a mistake and not a computer glitch but Thompsons i feel have not addressed this properly even though I have had independent companies involved as to how this could have happened and sent the advice received to a partner to read and address so none else has to go through this . The person involved has now left Thompsons.I have lost faith in this firm and as a Union Solicitor they should learn to listen to clients , proof read letters and answer phone calls and emails .These problems could have been sorted out if Managers and Partners just listened and addressed the concerns immediately and realise mistakes happen and don’t just say “It can’t happen” as it did .I have tried today to reply to a email as requested and once again it has been returned with the message “incorrect email address” This is why I am sending this complaint to the Ombudsman . It makes dealing with this company a nightmare .
Well, I cannot recommend this service. I called twice—no one answered the phone. I left a voicemail with my details and asked to be called back, but no one responded. I called again and finally managed to speak to someone, passed on my information, and was told I would be contacted. Two months later—still no call.Thank you for helping me make the decision to go with another company. I would also like to point out that I am a union member, which I clearly mentioned.
Craig Davies has been dealing with my claim against Princess yachts & has always kept me well informed as to what has been relevant to my case As it is just about finalised I would highly recommend himself & Thompson solicitors do the dilligent work that has been put into my case
Solicitor Andrew Kelly is excellent. He’s communicates with you regularly and specifically when there’s an update on your case. His approach to take your case is methodical and he’s approach is to very best for his clients. I would say his biggest attribution is to persevere with your case and advise you all the way to get the satisfactory and conclusive result for your case.
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Thompsons Solicitors is the UK's most experienced personal injury and employment rights law firm; our commitment to social justice is at the heart of our practice.
Thompsons was established in 1921 by the civil rights lawyer Harry Thompson. We have stayed true to his vision of using the law to protect and advance the rights of individuals.
We have 18 offices across England, Wales, and Northern Ireland, with an associated firm in Scotland. Every year, we secure more than £150 million in compensation for people who have been injured or mistreated.See more
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