Name: ticketmaster.co.nz
Telephone: 000000000
Rating: 4.2

Ruby Bell Guest

Was refunded all my money back in a…

Was refunded all my money back in a reasonable time for a concert that was cancelled due to Covid19. Good communication.

Date of experience: Apr 14, 2021

Kirk W. Guest

4 years ago

Sorry Elton

I had to, finally, accept that I wouldn't be seeing Elton John and asked for a refund.Josephine replied promptly I appreciate that Ticketmaster is busy with this stuff and consider that I received the refund in fair time

Date of experience: Apr 14, 2021

Holden Rogers Guest

4 years ago

I had to ask for a refund for a concert…

I had to ask for a refund for a concert and feared the worst but they couldn't have been nicer they were speedy to reply and were a pleasure to deal with.

Date of experience: Apr 13, 2021

Rudolph C. Guest

4 years ago

Kurtis from Ticketmaster helped me with…

Kurtis from Ticketmaster helped me with an account I was locked out of - he was competent and thoughtful. Gave me a choice of options in an easy to understand way.

Date of experience: Apr 12, 2021

Lucas Guest

4 years ago

Very helpful

Very helpful! :)

Date of experience: Apr 09, 2021

Leanne Clark Guest

4 years ago

It took over six months to get a…

It took over six months to get a response or acknowledgement of a request for a refund. It was difficult to find how to communicate our request. Eventually we were pleased to get our cancelled show refunded.

Date of experience: Apr 08, 2021

clara2609239 Guest

4 years ago

It was annoying not been able to get…

It was annoying not been able to get through on the phone. But when I finally managed to find a link on the website to send a request, it was quickly sorted out by Josephine. Thank you, much appreciated!

Date of experience: Apr 08, 2021

ZRKGames Guest

4 years ago

After advising that the show would be…

After advising that the show would be rescheduled due to COVID-19, Ticketmaster did not get back to me via email regarding the rescheduled date. I had to contact them on email regarding a refund or alternative date. A response took a week.

Date of experience: Apr 07, 2021

Martin Deleuze Guest

4 years ago

Great service!!

Date of experience: Apr 03, 2021

FA Guest

4 years ago

Above expectation

My expectations were particularly low when I first engaged with Ticketmaster, via email. However, I was very pleasantly surprised to find the response was swift, the tickets were sorted out in less than a day and we are all looking forward to the event - with the correct tickets now! Thanks Ticketmaster and keep up the good work. Maybe I will raise my expectations now!