Review Time
Fantastic set. There was heaps of energy and enthusiasm but it was just a bit too slapstick for me perhaps, just too lengthy spells of slapstick fighting, etc. The second bling interval so soon after the first seemed strange and nobody really knew what was happening.
We booked very early. We paid top dollar. How on earth did we end up with seats where only two thirds of the stage was visible? We are really angry about this. We didn't know the theatre. We assumed that paying top price would at least ensure that the stage was visible. As it was we had to crane our necks and peer over the balustrade to see.Our seats were CIRCLE ROW C SEAT 5 and 6We paid $81.55 per ticket. We look forward to your response and explanation.
We were gifted tickets to RNZB in Wellington. The original purchasers of the tickets followed the process and transferred them to us via email. We accepted the tickets and followed the process and got the answer 'Transfer Unavailable'. The message said try again later .... well, we did again many times over the next 24 hours without success. The gifter sent us an email from Ticketmaster suggesting at least 5 ways to fix the problem. NONE worked. Why is there no-one who can fix these things at Ticketmaster? No 0800 number. No email address to write to. Nowhere on the App to show you what to do. Because I didn't have the tickets and I didn't have an order, I couldn't use the 'Need help with this order' button nor could I 'Submit a request'. We were fortunate to be given the tickets at the box office!
Ben Elton was fabulous, but having paid for VIP tickets, bit disappointed that people were shifted into same price tickets at no extra costs and getting just a landyard, bit odd. Won’t be doing another VIP, it was great to be so close, but I’ve had similar tickets many times without paying VIP rates.
I dealt with Billy and cannot describe how awesome the communication was from my initial enquiry to my final email which was to select seats to Firebird at a different venue and different date. So helpful and a better outcome than I could have ever imagined.Thanks Billy!!
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