ticketmaster.co.nz

4.2
4.2 Based on 1.6K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.6K Reviews

5 Star
68%
4 Star
12%
3 Star
7%
2 Star
4%
1 Star
10%

Filtered Reviews

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Review Time

Chloe Cooper
Fantastic set and heaps of energy

Fantastic set. There was heaps of energy and enthusiasm but it was just a bit too slapstick for me perhaps, just too lengthy spells of slapstick fighting, etc. The second bling interval so soon after the first seemed strange and nobody really knew what was happening.

3
Date of experience: May 06, 2025
iB3lgium46
Great concert and nice venue

5
Date of experience: May 04, 2025
Syd B.
Very well organised and efficient

Very well organised and efficient Thank you

5
Date of experience: May 04, 2025
Saul Coleman
How come only two thirds of the stage was visible?

We booked very early. We paid top dollar. How on earth did we end up with seats where only two thirds of the stage was visible? We are really angry about this. We didn't know the theatre. We assumed that paying top price would at least ensure that the stage was visible. As it was we had to crane our necks and peer over the balustrade to see.Our seats were CIRCLE ROW C SEAT 5 and 6We paid $81.55 per ticket. We look forward to your response and explanation.

1
Date of experience: May 03, 2025
No-one home at Ticketmaster when tickets don't load in the App

We were gifted tickets to RNZB in Wellington. The original purchasers of the tickets followed the process and transferred them to us via email. We accepted the tickets and followed the process and got the answer 'Transfer Unavailable'. The message said try again later .... well, we did again many times over the next 24 hours without success. The gifter sent us an email from Ticketmaster suggesting at least 5 ways to fix the problem. NONE worked. Why is there no-one who can fix these things at Ticketmaster? No 0800 number. No email address to write to. Nowhere on the App to show you what to do. Because I didn't have the tickets and I didn't have an order, I couldn't use the 'Need help with this order' button nor could I 'Submit a request'. We were fortunate to be given the tickets at the box office!

1
Date of experience: May 02, 2025
Fr_Gilles
The booking transfer was easy, YES

The booking transfer was easy, user friendly as I'm not really good at Technology. Thank you so much fir am amazing experience 😊

5
Date of experience: May 02, 2025
Nolan
Great night everything went smoothly…

Great night everything went smoothly Ben was was brilliant

5
Date of experience: May 02, 2025
Bubba Carter
Easy to navigate the website

Easy to navigate the website . Straightforward ordering system. All ok for me.

5
Date of experience: May 01, 2025
Hubert Cooper
Ben Elton was fabulous

Ben Elton was fabulous, but having paid for VIP tickets, bit disappointed that people were shifted into same price tickets at no extra costs and getting just a landyard, bit odd. Won’t be doing another VIP, it was great to be so close, but I’ve had similar tickets many times without paying VIP rates.

4
Date of experience: May 01, 2025
Gerard Turner
Amazing Ticketmaster Customef Service

I dealt with Billy and cannot describe how awesome the communication was from my initial enquiry to my final email which was to select seats to Firebird at a different venue and different date. So helpful and a better outcome than I could have ever imagined.Thanks Billy!!

5
Date of experience: May 01, 2025

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