Name: ticketmaster.com.au
Telephone: 000000000
Rating: 4.2

Maks V. Guest

2 years ago

Easy and pleasant

Date of experience: Aug 30, 2023

Chara Adams Guest

2 years ago

Clarrisemay was very helpful

Clarrisemay was very helpful in arranging an exchange and change of date for our Wicked tickets, due to an unforeseen reason we could not attend our original date.

Date of experience: Aug 30, 2023

Veronica B. Guest

2 years ago

Great Service on Accessiblity Line

Call answered quickly. Customer service officer very helpful and friendly.

Date of experience: Aug 30, 2023

Charly Taylor Guest

2 years ago

I received a very fast response and…

I received a very fast response and they were able to confirm what I needed. Thank you! :)

Date of experience: Aug 30, 2023

Tiffany Ross Guest

2 years ago

Impressive service

I contacted Ticketmaster via fb today re purchasing some tickets as I was having trouble getting through by phone. I had a very quick response and given a solution on how to purchase my tickets by submitting a request.My request was dealt with very quickly and efficiently. I had no sooner submitted my request and Michael from Ticketmaster called me.I'm very impressed with Ticketmaster's service considering ticket sales for the AFL finals were on sale and phones were inundated. Thank you Michael from Ticketmaster. Your assistance was very much appreciated and it meant we didn't miss out on the seats we were wanting for Chicago in Perth.

Date of experience: Aug 29, 2023

the_sniper_0337 Guest

2 years ago

really quick respond and explained very…

really quick respond and explained very well

Date of experience: Aug 29, 2023

Emil Sanders Guest

2 years ago

Above and beyond customer service!

Henry was beyond helpful and super quick in sorting out my problem! I had an issue with my address as I had bought tickets from overseas but a solution was provided super quick and all was resolved totally stress free- thank you!

Date of experience: Aug 29, 2023

Hero M. Guest

2 years ago

I received prompt and helpful…

I received prompt and helpful assistance. Despite being an online response, the manner of the assistance had a personal touch which made me feel better about my mistaken booking. Real people responses are always better.

Date of experience: Aug 28, 2023

Rodger Guest

2 years ago

NO ACCESS CODE SENT

NO ACCESS CODE SENTWas congratulated that i was successful in a pre-sale registration for F1 tickets and promised an access code at 9am AEST on 28/08/2023. When the access code was not forthcoming i checked emails, junk, everything. Nothing had been received. i emailed customer support and got a generic response, one that you would send without reading my email. Still havent fixed my issues. Customer support is hopeless.EDIT: found the access code sent to another number (which wasn't registered in my account - weird) - customer support never responded or offered a solution or resent the code even though i sent 3 emails in 2 hours asking for assistance. they just gave up.

Date of experience: Aug 28, 2023

Walter H. Guest

2 years ago

Exchange of Tickets

Jamel, Zenaida, Raymund and Jessalyn rectified my purchase error quickly. All email interactions have been pleasant and professional. Thank you everyone.