ticketmaster.com.au

4.2
4.2 Based on 1.8K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.8K Reviews

5 Star
67%
4 Star
10%
3 Star
7%
2 Star
4%
1 Star
13%

Filtered Reviews

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Review Time

mistermonster0516
happy user

easy to access my tickets on my phone

5
Date of experience: Feb 21, 2025
Sylvester Kelly
A Disaster…

The passwords we used to enter Ticket Master didn't work and eventually we were cut off, so we had to go early with the original paper receipt.Ticket Master was a complete disaster and wasted a lot of our time, we will not be using it again by preference

1
Date of experience: Feb 21, 2025
Very timely reminder and ease of tickets

Very timely reminder and ease of tickets

5
Date of experience: Feb 21, 2025
Stanley
Gary Puckett …you have fans for life

What a great night….staff at venue were very helpful and friendly…was a lovely night.Always a pleasure to come to the Palms at Crown.Gary Puckett Might be 82, but was still a consummate performer and his interaction with the audience made for a wonderful experience

5
Date of experience: Feb 21, 2025
Melvyn Brown
Easy To Use

I am a senior and had always had a hard copy ticket, hence unfamiliar with the digital. Ticket master helped me with my queries and were very helpful with directing me as to how to use the digital ticket. It helped me to be confident with using the app and using it with tickets in the future. It ended up very easy.

5
Date of experience: Feb 21, 2025
Rhonda Johnson
Gary Puckett and The Union Gap

Easy to book great seats and Gary Puckett and The Union Gap concert was fantastic. Gary was so generous with his fans on the night!

5
Date of experience: Feb 20, 2025
Sapphire R.
Booking and entry to theatre was seamless!

Booking and entry to theatre was seamless.

5
Date of experience: Feb 20, 2025
Autumn Brooks
Scrap the App

Hi people,I hate handing out brickbats but our experience using your app to attent Jesus Christ Superstar was not a good one.Firstly, downloading and setting up the app was not that easy but we battled through it and got there in the end.Not being overly confident with technology I took the precaution of printing our receipt and taking it along with us bcause I noticed that the bar code on the 'phone was a lot narrower than on the printed version.At the venue, sure enough, the usher's reader could not read the 'phone's bar code and after repeated attempts sent us back to the ticket office where the staff provided us with paper tickets which scanned easliy.We noticed other people in the line ahead of us having the same problem and some were able to get through by adjusting their 'phones' brightness settings. Not being habitual "'phone fiddlers" and not wanting to hold up the line we did not have this option.No complaints about Crown's staff - all of them were courteous and helpful and we had arrived early so didn't miss anything but this should not happen.This creeping dependency on electronic devices is fast becoming a disease which needs to be stopped. Paper "print at home" tickets always worked perfectly and are a far more user friendly option so why force patrons to fiddle around installing an inefficient app which will probably only be used a few times a year?The golden rule for apps is just because you can design one does not mean you should.I hope you will take this on board and provide your future customers with a better experience than we had.Kindest regards,Colin Ballard, Yep! another "boomer" ; ) 21 February 2025

2
Date of experience: Feb 20, 2025
WW21
Absolutely love the atmosphere

Absolutely love the atmosphere. My 2nd Pub Choir. My 1st was many many years ago. It was definitely the best!! Had a massive number of men in the lower voice range. Pub Choir seems to be more a girls night out now. Still great though. 👍

5
Date of experience: Feb 20, 2025
Odette Reed
I would have given them 5 stars.....

I would have given them 5 stars but the wait time to get through to the accessible seating line was ridiculous. Once I got through, the customer service agent Nick was absolutely outstanding. He was very understanding of my requirements and offered options which was much appreciated. Very happy with the service.

4
Date of experience: Feb 20, 2025

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