Review Time
I bought tickets for Lady Gaga in Paris in 10 days. Unfortunately, I tried to log into my account yesterday and it doesn't work - even the password can't be reset. Only the message "your account is not authorised to access the requested resource" appears. I urgently need help but my request to customer service remains unanswered. I'm very worried.
I am not a French speaker, so I had ticketmaster.fr open in English. I tried to do a password reset on the website, and the email that I got did not contain any link to reset the password. It was a simple text with no link to generate a new password. I spent a day or two in panic, the customer service has been hard to reach and you are getting repetitive answers, they respond without reading your inputs carefully. Anyways, I changed the website to French and it did the trick: the email I got was usable. So, if you have the same issue: change the language to French at the top left corner, then proceed with the Forgot Password option. I hope I could help .
I bought a ticket for a concert but had to change it. I rang ticketmaster and my request was sorted very quickly. I received refund and could buy another ticket I needed. Very quick and efficient service throughout. Million thanks 👍👍👍
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Pour obtenir des réponses immédiates aux questions les plus fréquentes et pour contacter nos équipes, rendez-vous sur notre aide en ligne : https://help.ticketmaster.fr/hc/fr Ticketmaster vous permet de réserver vos billets pour plus de 170 000 événements chaque année et dans toute la France : concerts, festivals, spectacles, théâtre, humour, sports, expositions, parcs de loisirs... Notre site offre la possibilité de choisir sa place sur le plan de salle et propose les services suivants : Billetcollector / E-Ticket / M-Ticket / Retrait gratuit dans 1500 points de vente dans toute la France / Envoi postal / Carte Cadeau / Assurance annulation / Alertes...
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